Banquets/Lakeview Cafe Front of House Manager

Schweitzer Mountain
parental leave, paid time off, flex time, 401(k)
United States, Idaho, Hayden
Oct 07, 2024
Year Round Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education Employment Type: Full Time Year Round Wage Range: $ 22.00-$24.00 per hour + Service Charge Supervisory: Yes Summary We are looking for an inspiring, outgoing, and energetic individual to manage the day-to-day operations of the Front of House Lakeview Lodge Cafe , and Banquet services. You will exemplify, teach, and practice the Schweitzer culture of teamwork, hospitality, camaraderie, and incredible guest experiences. Applicants must be 21 years of age. This position requires a post job offer/pre-employment Background Check and Motor Vehicle Report (MVR). Responsibilities Manage all aspects of Front of House Lakeview Lodge Cafe , including staff supervision, scheduling, training, and guest satisfaction. Oversee s wedding and banquet services, from planning including linen and beverage ord er ing , setup , execution , clean up and financial close outs . Position requires availability on nights, weekends , and holidays. Ensure adherence to all Idaho State Health Codes and maintain high standards of food and service quality. Assist with ordering, inventory control, budgeting, and cost management alongside Lakeview and Banquet Chefs . Lead staff meetings, develop training materials, and enforce company policies. Possess strong communication and interpersonal skills to interact effectively with guests and staff. Attending weekly Banquet Event Orders and Group Sales meetings. Cash handling and cash register duties. Qualifications Minimum 2 years of general food and beverage experience, with 1 year of supervisory/management experience preferred. Experience with inventory & cash handling, inventory software, and POS systems a plus. Must be 21 years of age or older due to alcohol sales supervision. Excellent communication, interpersonal, and organizational skills. Ability to lead, motivate, and inspire a team. Strong problem-solving skills and ability to handle multiple priorities. Proficient in Microsoft Office Suite (Excel, Word , Teams , Outlook ). High school diploma or equivalent required, bachelor's degree preferred. Physical Demands Able to lift up to 50 lbs frequently , bend, squat, kneel, climb, twist, and reach overhead. Work environment is primarily indoors, but may occasionally require working outdoors. Must be able to complete paperwork and perform standing/walking activities for extended periods. Other Responsibilities Must have extensive knowledge of Schweitzer Mountain Resort facilities and activities. Proactive with operational and company needs. Must obtain Idaho ABC certification. Ability to create and maintain service guidelines and performance metrics. Conduct regular safety meetings and develop job hazard analyses. While this Job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify , add, remove, or assign other duties as necessary.