Spa Receptionist

Schweitzer Mountain
parental leave, paid time off, flex time, 401(k)
United States, Washington, Newport
Oct 07, 2024
Seasonal (Seasonal) Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS: Free Ikon Pass for all eligible employees Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts Employee housing available in Sandpoint area Onsite employee childcare available (limited space) Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, food, lodging, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees 401k plan with generous employer match Paid parental leave of up to 6 weeks for eligible employees Discounts available for equipment rentals (based on availability), retail, food, lodging, and more Pro-deal pricing on equipment from top outdoor brands Bereavement pay Employee transportation available Discounted tuition with partner online university for all Alterra Mountain Company employees to further education POSITION TYPE: Seasonal WAGE RANGE: $15.00 hour + retail commission SUPERVISORY: No SUPERVISED BY: Wellness Spa Manager POSITION SUMMARY: Cambium Spa Receptionists are responsible for the reception area at the spa. Includes greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performed. Applicants must be 18 years of age. This position requires a post job offer/pre-employment Background Check. ESSENTIAL FUNCTONS: Major areas of responsibility/management include, but are not limited: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous, and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. Maintain a clean and organized workspace. PHYSICAL DEMANDS: Responsible for up to 8 hours of standing and desk activity. Ability to lift to 10 pounds frequently and up to 40 pounds rarely. Will bend, squat, kneel, climb, balance, feel and reach above shoulder level occasionally to frequently. Hearing, speech, sight, walking, use of hands to finger, handle and feel objects, tools, or controls, are required. 100% inside and some potential outside worksite, exposed to all moisture levels and temperature changes. Hazards are ice and snow. QUALIFICATIONS: High School or equivalent education required. Minimum 2 - 3 years of customer service experience. Working knowledge of spa services and products. Possess basic math skills and the ability to accurately handle billing. Ability to communicate clearly and effectively. Skills in Word, Excel, PowerPoint, and Outlook: daily use of nearly all programs will occur. PREFERRED: Prior front desk experience PHYSICAL REQUIREMENTS: Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift 15lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending and climbing.