Clinical Education Administrator - Systems

Mary Free Bed Rehabilitation
United States, Michigan, Traverse City
Sep 13, 2024
Job Title: Clinical Education Administrator - Systems Department: Network Operations Reporting Relationship: Director of Network Operations Location: Remote with travel required to System Locations Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.a Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.aThe growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R. Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Summary aaThe System Clinical Educator will provide development expertise for both licensed and unlicensed rehabilitation team members by functioning as an educator, consultant, facilitator, change agent and leader. Responsible for managing the consistent implementation and delivery of training, education, and performance improvements within the MFB System. Work to assess and execute strategies relating to trends, opportunities, and training needs for clinical practice. Measure and evaluate the effectiveness of training programs within each system site. This role works closely with clinical educators and leaders within each system site to provide leadership in conducting educational needs assessments, planning, designing, and implementing educational offerings for both licensed and unlicensed clinicians. The role leads investigations, curriculum development, community development, and teaching of evidenced based rehabilitation nursing principles and practice.a Essential Job Responsibilities aaWork closely with the System Educators and Leadership to assess performance, identify gaps and key drivers, and recommend training solutions and other related strategies for enhancing performance. aEnsure successful implementation of the training curriculum. aDefine business and performance objectives for all relevant training initiatives. aMeasure and evaluate the effectiveness of training in achieving desired outcomes. aKeep abreast of current learning and performance strategies, delivery methods, and techniques. aDetermine implementation plans, schedules, resource needs, and supporting logistics for delivery of training initiatives. aManage external resources, as needed, to maximize cost effectiveness and quality. aFacilitate training from time to time. aPerform other duties as required. aEmbrace Diversity, Equity and Inclusion, by: aTreating everyone with dignity and respect aOpening more doors to opportunities for underrepresented cultures aGrowing talent and people aEvaluating and eliminating disparities aTaking action against injustices, bias and racism aHonoring our differences and how to collaborate aEducating staff, patients and the communities we care for aRestoring Hope and Freedom, togethera Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications State clinical licensure (RN, PT, OT, SLP) Bachelor's degree or equivalent experience Clinical Certification required in nursing or therapy (RN, PT, OT, SLP) or obtain within 2 years 2-5 years prior experience in training and/or education Active Driver's License with willingness to travel to system sites. Demonstrated ability to establish and maintain strong working relationships with leaders, staff, and physicians. Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of executive, management, and company personnel Ability to deal with the public in a professional manner Ability to maintain confidentiality of information Ability to make decisions and solve problems while working under pressure Ability to manage multiple projects to meet target dates for implementation Ability to operate personal computer, spreadsheet application, database, windows Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties Ability to work independently Ability to lead and manage others Advanced skills in evaluating the impact of training initiatives Advanced knowledge in teambuilding, relationship building, facilitation and presentation Knowledge of adult learning principles and facilitation techniques Ability to use computer and software applications (i.e., MS Office) Preferred Job Qualifications aa2 years prior inpatient rehabilitation aMasters Degree in education aParticipation in research projects aa Physical Requirements for Essential Job Qualification Levels: None (No specific requirements) Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3) Remain in a stationary position: Frequently Traverse or move around work location: Occasionally Use keyboard: Majority Operate or use department specific equipment: _____ Ascend/Descend equipment or ladder: _____ Position self to accomplish the Essential Functions of the role: _____ Receive and communicate information and ideas for understanding: _____ Transport, position, and/or exert force: Up to 10 pounds: _____ Up to 25 pounds: _____ Up to 50 pounds: _____ Up to 75 pounds: _____ More than 100 pounds: _____ Other weight: Up to_35__ pounds Occasionally Other: _____ The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability, or other legally protected characteristic.