Academic Advising Professional III (UPDATED) (Multiple Positions)

Please Note: The number of openings has been updated from 1 to 2.

The Advisor, International Education works directly with the International Education team to support Microcampus students (undergraduate and graduate) studying in dual degree programs, assists with the development and maintenance of dual degree articulation charts, alongside other academic programming and special projects. The Advisor, International Education is a critical member of International Education in Arizona International which provides service and support to over 2000 undergraduates and 100 graduate students.

International Education staff strive to uphold the highest professional standards and are dedicated to working in the best interest of the students. This position plays a vital role in maximizing undergraduate and graduate student retention and success. The Advisor, International Education builds formative relationships with Main campus colleagues as well as Microcampus location managers and colleagues by interpreting information and providing clarification on procedures and academic requirements for a variety of dual degree programs.

In this role, the incumbent will serve as a representative of divisional leadership to diverse constituencies using various forms of communication (face-to-face, written, visual, electronic) and will collaboratively engage in activities and projects at all levels across the division. The role requires critical thinking and problem solving from a broad, high-level perspective down to project execution involving detailed, transactional processing and planning. A strong understanding of the character and inner workings of the University of Arizona is essential along with exceptional written and verbal communication skills. Knowledge and familiarity with the organization of international universities would also be beneficial in this role.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties and Responsibilities:

• Understand the unique processes and offerings associated with UA International Microcampus Dual Degrees and communicates relevant information to main campus advisors and students.
• Coordinate with partner institutions and main campus advising teams to support dual degree students to move seamlessly through their dual degree programs.
• Oversee and manage the processes related to Academic Eligibility, including tracking and verifying student enrollment in required courses for degree completion.
• Complete preliminary degree audits for dual degree students, especially in the beginning when the associated academic department needs to develop capacity.
• Guide the dual degree team and dual degree students who attend Main Campus.
• Assist and enroll said students when there are enrollment needs for non-major courses and potentially major courses, in collaboration with appropriate academic departments.
• Develop support documents, presentations, other materials as needed in support of the Office of International Education, as it relates to general academic policies.
• Keep abreast of proposed curriculum changes, apprise others and advise on articulation issues and activities; interpret the impact of curricular changes of other institutions' requirements for transfer students
• Audit student records for issues related to transfer credit, and work with Admissions, TCA and partner institutions to resolve discrepancies.
• Utilize Analytics to compile, analyze, interpret and communicate data on student progress, success, retention and graduation.
• Assist in the development and maintenance of articulation charts for Arizona International's dual degree programs.
• Manage and lead special projects such as:
  • Student Engagement and Orientation Programming
  • Student Success Courses
  • Transfer Pathways to Main Campus
  • Certificate Programs
• Coordinate orientation schedules, formats, and all logistics with colleagues at all dual degree locations and respective units at Main Campus (academic departments, DRC, Career Services, etc.)
• Monitor orientation attendance and satisfaction
• Plan and facilitate virtual student engagement events throughout the semester as part of the Global Student Engagement team.
• Develop student communications (including newsletters and email campaigns) in collaboration with the Global Student Engagement Team, identifying and promoting resources beneficial to student success and, where possible, creating new resources.
• Represent UArizona in a positive and engaging manner to ensure positive working relationships with all key stakeholders, including students, prospective applicants, university colleagues, partner universities, and the broader public.
• Support Office of International Education staff on additional projects as necessary.

Knowledge, Skills, and Abilities (KSA):

• Proven high level of cultural competency and familiarity working with international students.
• Demonstrated effective communication with a diverse campus and community, including strong consultative, collaborative and mediation skills; excellent presentation, public speaking, writing, and editing skills; proactive and responsive interpersonal skills;
• Excellent project facilitation, organization, and planning skills with demonstrated flexibility and the ability to prioritize multiple tasks/projects while meeting deadlines;
• Proven abilities to monitor and effectively report progress toward articulated goals;
• Ability to learn and utilize new technologies, look at challenges from a unique perspective, and support the Office of International Education;
• Ability to produce quality work under deadline pressure;
• Demonstrated knowledge of student and organizational theories and trends in higher education;
• High level of enthusiasm, commitment, and dedication to the betterment of the college student and university experience.

• Bachelor's degree and 5 years' experience working with students in a higher education context.
• Must be available to work outside of the traditional 9am - 5pm workday in order to meet with students and/or colleagues in a variety of time zones.

• Master's degree in higher education, educational administration, student affairs, social science, or related field;
• 3 years of progressively responsible academic advising experience