Bilingual Project Access Patient Navigator
Yale New Haven Health | |
United States, Connecticut, New Haven | |
20 York Street (Show on map) | |
Sep 15, 2024 | |
Job Description
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Project Access-New Haven (PA-NH) patient navigator reports to the RN navigation manager and works closely with PA-NH navigation team and other PA-NH staff. In collaboration with the team, the patient navigator coordinates medical care and services, and removes barriers to care, for low income, uninsured and underinsured patients. The patient navigator provides culturally, and linguistically appropriate services aimed at facilitating access to needed medical care in a timely manner. They work closely with the patient's care team and key collaborative teams across YNHHS, NEMG, Yale Medicine, and community-based providers/resources. Responsibilities include evaluating patients referred for enrollment, referring ineligible patients to other sources of medical support, coordinating medical appointments and ancillary services for enrolled patients, coordinating the application process for prescription assistance, reminding patients of appointments, coordinating nonclinical services, and maintaining appropriate documentation of patient contact and services provided. EEO/AA/Disability/Veteran Responsibilities
Qualifications EDUCATION Bachelor's or associate degree in health and/or human services or related field preferred. High School diploma or GED required. EXPERIENCE Any years of experience in healthcare or human services preferred (but not required) with a bachelors degree. LICENSURE Completion of Bilingual Competency Test required within 6 months of hire. SPECIAL SKILLS 1)Bilingual Spanish required. PHYSICAL DEMAND N/A YNHHS Requisition ID 126510 |