Sr. Demand Planner - DFD - 10004-Charlotte- NC - Hawkins (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Our Krispy Kreme Sr. Demand Planner supports the Demand Planning process for Krispy Kreme. You will develop processes, tools, reports, and provide data analytics to support Krispy Kreme's supply chain strategic initiatives for our Shops and CPG team.

The Sr. Demand Planner will be responsible for generating the item-location Demand Plan that will drive downstream supply chain and financial planning activities. The goal of this position is to continuously drive sales, customer service and minimize returns and waste while simultaneously reducing raw and finished goods inventory through accurate forecasting. The role will be responsible for proactive collaboration across Sales, Marketing, Finance and Supply Planning. Key to this role will be anticipating and understanding the needs of different stakeholders across the company relative to forecasting, turning assumptions into actionable plans and providing insight into demand drivers to leadership.

A TASTE OF WHAT YOU WILL BE DOING:

• Develop and maintain forecasts at multiple levels of aggregation over a rolling 12-18 month planning horizon
• Use historical shipment trends, consumption trends, customer inventory data, and demand assumptions to develop and refine the demand forecast
• Lead cross-functional research activities to reconcile significant variances or exceptions and refine the forecast model to reflect updated sales and marketing assumptions
• Utilize a collaborative and consensus approach by working with Sales, Marketing and Finance to obtain and ensure that current and accurate information is used for demand forecasts
• Develop, modify, and communicate the short- and long-range demand plan to Supply Planning. This role functions as the pivotal communication point for supply and service constraints
• Track Forecast KPI's including bias, accuracy and forecast value add. Use these KPI's to drive improvements.
• Lead monthly S&OP process for assigned brands including maintaining baseline statistical forecasts, collecting Sales and Marketing forecast drivers and highlighting changes and drivers in the plan to key stakeholders.
• Present the exceptions at the monthly meeting and facilitate the process of reaching consensus on the final forecast number
• Coordinate all aspects of Demand Planning related to the delivery of projects that support growth objectives, innovation, cost reductions, operational efficiency improvements, and reduce business waste.
• Generate the new product forecast using the historical substitution and like modelling / scenario planning techniques
• Monitor NPD weekly in first 13 weeks and highlights any variance from forecasts using underlying, documented assumptions to sales/customer/marketing to minimize bias Model total lifecycle of NPD (i.e. decline phase), working with sales and marketing for replacement strategy of products

YOUR RECIPE FOR SUCCESS:

• Minimum of 5 years' experience working in a combination of sales, marketing, demand planning, or merchandise retail planning preferably in a CPG or food industry environment.
• Bachelor's degree in business or related field (Supply Chain, Information Systems, Finance or business degree) or equivalent training and experience required.
• Very strong understanding of a P&L, including variable impacting trends in sales, costing, etc. Ability to derive messaging based on the data. Information systems background highly desirable.
• High proficiency working within Oracle Demand Planning and/or Oracle Analytics or similar database application technology required. Excellent proficiency using Microsoft Excel, Access or similar software.
• Very strong analytical and interpretative skills required in order to provide vision to past and future consumption trends. Therefore, excellent working knowledge and understanding of all syndicated data sources, as well as POS level data is required.
• Expertise in Microsoft Excel and data manipulation are critical, along with MS Access, Cognos or other data manipulation software knowledge.
• Strong analytical and thinking skills and desire to learn new skills and possessing a strong sense of urgency and attention to accuracy and detail.
• Talent communicating effectively both orally and in writing with people at all organizational levels.
• Capable of managing a variety of tasks simultaneously with rapidly changing priorities.
• Demonstrated ability to work productively and effectively as part of a team.
• Effective written and verbal communication skills and the ability to appropriately target communication for Operations and Management.
• Strong attention to detail and acting like an owner to meet compliance regulations.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream" days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:?

• Loving People:?
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.? Check out our leadership mix here.?
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:?
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.?
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.?
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.?
• Loving Planet:?
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.?
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.?

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.