Customer Experience Rep (PRN-Variable)

Prisma Health
United States, South Carolina, Easley
Sep 16, 2024
Inspire health. Serve with compassion. Be the difference. Job Summary To perform duties of a barista in food/beverage preparation in accordance with sanitary regulations. Requiring the use of an industrial cappuccino machine and previous experience preparing custom & menu based cappuccino, latte and iced coffee drinks; as well as experience using a cash register and ability to provide stellar customer service to our patients, employees and customers. Accountabilities This employee is responsible for the following responsibilities: Provides quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Assists customers with beverage and retail sales. Operates cash registers and credit card machines. Cleans Coffee machines, preparation area and gift shop. Provides exceptional customer service at all times. May assist in directing other team members and supervisor duties in the absence of the Supervisor. All other duties as needed for the efficient operation of the department. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements High school diploma or equivalent 2 years - Healthcare experience Required Certifications/Registrations/Licenses N/A In Lieu Of The Minimum Requirements Listed Above 18 months post High School or Associates degree with 1 year experience Healthcare experience. Bachelors with no previous experience required. Other Required Sills and Experience Call center experience - Preferred Service Now experience - Preferred MyChart Patient Portal experience - Preferred Work Shift Variable (United States of America) Location Baptist Easley Med Campus Facility 9001 Upstate Auxiliary Department 90018711 Coffee Shop Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.