Job Summary
Central Washington University is recruiting a Wildcat Pantry Coordinator (Program Support Supervisor 1) to join our President's Office team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $42,696 - $56,880 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here: www.youtube.com/watch?v=HjdhOegDa9A. What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: www.cwu.edu/hr/benefits-perks-discounts. The Role: The Wildcat Pantry Coordinator is charged with fostering and supporting student initiatives to lead and deliver peer to peer programming regarding access and education on food/needs insecurities. The coordinator has the primary responsibility for developing, implementing, and managing the Wildcat Pantry for the university community. The coordinator will collaborate with multiple academic, administrative, and student groups to plan and coordinate programs, services, and pantries and provide co-curricular opportunities for students. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.
Job Duties
Day-to-Day Operations: - Ensure Foundation PUSH funds and Basic Needs Fee (aka Wildcat Pantry Fee) are accessible and budgeted for programs and offerings. Manage entire program budget. - Provide onsite student employees, interns and volunteer support. - Respectfully collect and utilize data regarding student food and item selection to stock pantries (amplify student voices through connection, surveys; utilize inventory tracking to determine needs). - Provide basic management of Pantry, including student employees, interns, volunteers, finances, data, awareness campaigns, and inventory (replenishment and tracking system). - Oversee and lead the Wildcat Essentials Coalition. - Identify and communicate Pantry needs and initiatives to CWU constituents, including monthly updates to the Office of the President. - Provide support and data for social media and marketing efforts. - Manage the usage, training and operations of PantrySoft software systems. This includes data collection, inventories, training employees, and the annual contracts. Student and University Engagement and Outreach: - Collect and analyze data for evaluation of food access efforts; communicate results. - Provide outreach to academic colleges and university departments to integrate food systems learning via Pantry, Farm, and Food Recovery Program. - Promote education via presentations, workshops/seminars, tabling, social media, etc. to a variety of audiences regarding CWU university food insecurity issues. - Partner and collaborate with the Basic Needs Resource Coordinator in sharing marketing and social media campaigns for increased programs awareness. - Advocate for food policy improvements. - Work on decolonizing food systems, food justice, and food sovereignty research. - Develop and maintain university partnerships to provide inclusive spaces and food/item offerings. - Maintain positive relationships with University Advancement and Wildcat Pantry donors. Cultivate partnerships with community leaders and other institution food pantry coordinators. Supervisor Duties: - Actively engage in recruitment of student employees, interns, and volunteers. - Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. - Ensure student employees, interns, and volunteers have necessary resources. - Oversee and direct the work of student employees, interns, and volunteers; serve as mentor, coach and leader; and resolve complaints or issues. - Research and promote professional development opportunities. - Develop and foster supportive working relationships, motivation and engagement. - Communicate information to student employees, interns, and volunteers on an ongoing basis to influence team engagement and to be a part of a larger CWU community. - Schedule student employees, interns, and volunteer work hours/shifts; monitor hours worked. - Adjust leadership style as needed to achieve results. - Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity and teamwork. Program Development and Implementation: - Utilize effective project management skills to offer comprehensive programs, special events/offerings, and campaigns across the university. - Develop and implement social media and marketing (physical signage, website, etc.) which highlights offerings and locations, and destigmatizes food insecurity. Emphasis on critical review and editing of documents for clarity, readability, and grammar. - Offer educational opportunities for academic internships and practicums as needed. - Develop and maintain student employees, interns, volunteer and officer training materials in-line with industry best practices. - Build strong university and community partnerships with various departments and city entities which enhance awareness and reduce barriers to access. Examples include but are not limited to:
- Collaborate with Dining Services to enhance their food recovery program.
- Collaborate with Wildcat Neighborhood Farm to provide fresh foods for Pantry.
- Collaborate with student groups to offer consistent education to CWU community.
- Collaborate with community partners to offer knowledge-sharing resource events both on and off campus.
- Other duties as assigned.
Minimum Qualifications
- Bachelor's degree from an accredited institution in an appropriate area of specialization.
- Demonstrated experience managing food pantry operations and/or food security initiatives.
- Demonstrated teaching/training/facilitation/public speaking experience.
- Highly organized, self-directed and able to thrive in a dynamic yet sensitive work environment.
- Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences.
- OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.
Preferred Qualifications
- Demonstrated participation in programs designed to promote inclusion.
- Knowledge of community organizations, social issues, and civic engagement.
- Ability to create and nurture systems and opportunities for macro change and community activism.
- Knowledge of brand strategy, social campaigns/events, and storytelling.
- Experience in program and/or outcomes assessment.
- Experience or interest in mentoring students from a variety of backgrounds.
- Experience supervising student employees and/or volunteers.
- Life experiences that demonstrate an ability to contribute to CWU's commitment to inclusion and diversity.
- Demonstrated commitment to improving access to higher education for students through various activities.
- Demonstrated ability to collaborate effectively with a wide range of campus and community partners.
Competencies
- Initiative: Ability to plan work and takes initiative in identifying priorities. Makes constructive suggestions.
- Management: Effectively oversees and directs resources (staff, facilities, budgets, and equipment) for current and emerging needs.
- Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
- Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
- Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
- Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
- Commitment to Diversity: Recognizes the value of diversity and helps create an environment that supports and embraces diversity.
Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, & Work Schedule
Salary: This position is based on the range 41 of the Washington State Classification Listing, which has a minimum annual salary of $42,696 and maximum annual salary of $56,880. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Schedule/Appointment: Monday - Friday, 8:00am-5:00pm (1 hour lunch) Working Conditions: Involves a combination of office/computer work settings, as well as physical presence in and around PUSH pantry spaces on campus. It is essential to meet the physical demands of remaining at a desk/computer workstation for prolonged periods of time, using repetitive arm, hand and finger movements. Some stooping, kneeling, bending, crouching, lifting, walking, carrying or moving of objects or inventory may be required. Work schedule may be flexible for evening or weekend needs based on programming needs. Occasional travel may be expected based on changing needs, requirements, deadlines, and budgetary constraints. This position may be required to spend time outdoors and lift up to 50lbs with assistance. Benefits: CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave. An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program.
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