MANAGER OF WORKFORCE DEVELOPMENT - HUMAN RESOURCES

LOCATION: Department of Human Resources

1950 W. Polk Street, Chicago, IL

SHIFT: 8AM - 4:30PM

Position summary

The Manager of Workforce Development is responsible for conceptualizing, planning, developing, and implementing workforce development initiatives aimed at enhancing the skills and capabilities of Cook County Health (CCH) employees and individuals within the community to pursue career pathways within CCH. This position will be responsible for overseeing the strategic direction and daily operations of CCH workforce development programs and ensuring the tenets and direction of all programs align with the vision, mission and strategic plan of CCH. It involves effectively implementing a community workforce development healthcare model for Cook County. This position will strive to maximize community reach and collaboration, while providing career development for staff and ensuring continuity of initiatives for future generations.

TYPICAL DUTIES

Program Development and Implementation

• * Leads and oversees all aspects of the CCH's workforce development portfolio and programs and evaluates effectiveness to ensure the sustainability of the various initiatives.
• * Monitors and synthesizes relevant emerging best practices and provides programmatic expertise in the development of new strategies and initiatives.
• Develops and implements workforce development programs tailored to community needs and aligned with CCH's and Workforce Development's strategic objectives.
• Collaborates with local educational institutions to create training and certification programs that prepare community members for careers in healthcare.
• * Oversees the delivery of workforce development services, including job training, career counseling, and job placement.
• * Provides strategic leadership in building development programs for the incumbents of CCH's entry level jobs to help build their skills and opportunity for their future ability to move up in a career.
• * Ensures detailed project plans are developed and documented for each community development program.
• * Oversees and facilitates new intern/extern/fellow/manager orientation and CCH Orientation.
• * Develops and directs the screening, selection, and placement process for all interns, externs, and fellows.
• Manages the CCH Mentorship Program.
• Provides CCH oversight for the Provident Scholarship Fund.

Partnership and Collaboration

• * Establishes and maintains partnerships with community-based organizations, foundations, educational institutions, and government agencies that may benefit and advance all programming.
• Coordinates with departments, Human Resources Business Partners, and Talent Acquisition to identify workforce gaps and align workforce development initiatives with CCH's staffing needs.
• * Serves as a CCH representative at community meetings, workforce development boards or associations, local, state, national collaborative, and other relevant forums.

Data Analysis and Reporting

• * Conducts needs assessments to identify gaps in the local workforce and develop strategies to address them
• * Tracks and analyzes program outcomes, including employment rates, participant satisfaction, and community impact.
• * Quantitatively and qualitatively assess CCH's workforce programs effectiveness and impact to ensure the sustainability of the various initiatives.
• * Prepares and presents reports to Leadership and stakeholders.

Funding and Resource Management

• * Positions CCH to engage more robustly in workforce efforts locally and across the country to attract new funding sources to support the expansion of programming.
• * Works closely with the Equity and Inclusion team to identify funding opportunities to grow and sustain CCH workforce development portfolio.
• Identifies and pursues funding opportunities to support workforce development initiatives through grants or other community funding sources.
• Applies to the grants and/or funding bodies.
• Manages budgets and resources allocated to workforce development programs.
• Ensures compliance with all funding requirements and organizational policies.
• Reports on Key Performance Indicators and other required metrics both internally and externally to CCH.
• * Accounts for all contract management for any affiliated vendors.

Community Engagement and Outreach

• * Develops and executes outreach strategies to promote workforce development programs within the community.
• * Organizes community events, workshops, and job fairs to connect individuals with employment and training opportunities
• * Provides guidance and support to program participants, helping them navigate career pathways and access necessary resources.

Workforce Development Team Management

• * Participates in the interview, hiring, and performance evaluation of staff.
• * Provides leadership, guidance and support to team members to better support capacity building, operational oversight, and their ability to identify and respond to emerging issues, while measuring performance.
• * Coordinates the Workforce Development program schedule.
• * Oversees and manages Workforce Development intranet pages; updating and advertising program initiatives and soliciting internal support.
• * Performs other duties as assigned.

MINIMUM REQUIREMENTS

• * Bachelor's Degree or higher from an accredited college or university (official transcripts needed at time of interview)
• * Five (5) years of workforce development, professional program coordination, career counseling, community relations experience, and/or capacity building/coaching
• * Two (2) years of fulltime supervisory and/or management work experience
• * One (1) year of program management experience
• * Intermediate proficiency using Microsoft Office (Word, Excel, PowerPoint) (testing will be required)

Preferred Qualifications

• * Master's degree in Public Administration, Human Services, Human Resources, Human Services Administration or a related area of study
• * Seven (7) years of experience in supervisory and/or management
• * Seven (7) years of experience in workforce development, professional program coordination, career counseling, community relations experience, and/or capacity building/coaching
• * Experience grant writing and procuring funding sources
• * Prior experience working with a unionized workforce

Knowledge, Skills, Abilities and Other Characteristics

• * Knowledge and demonstrated experience managing grants and budgets
• * Knowledge and understanding of public health and health industry workforce needs
• * Excellent verbal and written communications skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• * Excellent program/project development, management and leadership skills
• * Demonstrate analytical and organizational, problem-solving, decision-making, critical thinking, and conflict management/resolution skills
• * Attention to detail
• * Ability to meet firm deadlines
• * Ability to function autonomously and as a team member in a multidisciplinary team
• * Ability to build and maintain partnerships and relationships with internal and external stakeholders

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

* Meet the minimum qualifications for the position.

* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"

* Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

*Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents bust be presented at time of interview.

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER