Corporate Credit and Collections Representative I

The Credit and Collections Representative is responsible for monitoring the collection of amounts due to the organization and collecting on delinquent accounts.

Preferred Hours are 10 am - 6:30 pm CST.

PRIMARY DUTIES AND RESPONSIBILITIES

Credit & Collections Representative Level 1

• Identify, research, and resolve all issues related to a client's open receivable due.
• Work as an advocate to ensure the customer timely settles all past due items
• Research, unravel and propose corrections required to ensure accurate cash application of customer payments.
• Identifies billing errors and works with appropriate district billing team to ensure situation corrected.
• Effectively collect past due balances within designated assignment area, to help meet company DSO and A/R reduction goals
• Conduct all credit reviews and submit credit approval for customers
• Ensure proper set-up of new accounts
• Contribute recommendations on collection policies to increase effectiveness and efficiency within the department
• Ensures all appropriate billing errors are timely corrected thru credit memos and invoices re-issued as appropriate

REQUIRED EXPERIENCE

Credit & Collections Representative: Level 1

• 1 year of Collections Experience strongly preferred
• Basic knowledge of MS Excel and Word
• Good communication skills, both written and verbal
• Ability to perform under time constraints and work independently to meet goals
• Ability to professionally address high level management with a firm presence to achieve collection goals while maintaining positive relations
• Time management and organizational skills

REQUIRED SKILLS & ABILITIES

• Intermediate computer skills in MS Office Suite, including Excel and Word

• Good communication skills, both written and verbal
• Ability to perform under time constraints and work independently to meet goals
• Ability to professionally address various levels of management with a confident, firm presence to achieve collection goals while maintaining positive relations
• Time management and organizational skills

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Agiliti

Pay Range for All Remote Locations:

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.