2025 Summer Internship - IT - PC Support

We not only power the grid, we are the grid.

For more than 100 years, Duquesne Light Company (DLC) has provided safe and reliable electric service to communities in southwestern Pennsylvania. Today, our core values of safety, integrity, dependability, equity and community enable us to serve more than 600,000 customers in two counties, including the city of Pittsburgh. We are committed to safely powering our customers' lives while playing a leading role in our region's clean energy transition. Our vision is to create a larger-than-light, clean energy future for all by delivering exceptional results today and boldly harnessing opportunities for tomorrow. In doing so, we can ensure a cleaner, healthier and more equitable community for generations to come.

2025 Program Information:

Duquesne Light Company offers summer internships that provide a hands-on, meaningful employment opportunity in a supportive setting that cultivates learning and collaboration. Duquesne Light's internship program will provide you with a valuable experience and a solid start to your career in various disciplines.

• Internships are full-time (40 hours/week), paid, and run for 12 weeks (May-August).
• Internships are located in Pittsburgh and follow DLH's Hybrid Work Model (described below).
• Candidates must be full-time, degree-seeking students enrolled in an accredited college or university and have completed their Sophomore year of studies.
• Candidates must be in good academic standing.
• Candidates must be willing to work the required schedule as defined in the job description.
• Demonstrated leadership ability through studies, employment or extracurricularactivities.
• Aptitude for problem solving; strong communication skills.

Overall Purpose:

DLC's Information Technology (IT) group oversees and protects our critical information technology systems to ensure we are able to utilize the best technology in powering our customers' lives. The team works to support the needs of both Duquesne Light's employees and its customers.

From troubleshooting daily technical issues to protecting the company's critical systems, and collaborating with partners across the business on key technology implementations, IT plays a fundamental role in keeping business operations running smoothly and ensuring DLC remains innovative.

The IT team is comprised of a range of primary areas, including Corporate Applications, Information Security, Project and Services Management, Technical Services and specialized areas, including Customer Applications and Operations Applications.

PC Support interns are sought for full-time (40 hours/week) positions for the Summer 2025 program. Candidates can expect resposibilities to include (but not limited to):

• Assist the PC Support team in supporting 2,000+ desktops/laptops, VDI equipment, cell phones, and related peripherals to ensure they comply to hardware, software, security, and operating system standards.
• Receive PC equipment, unbox, inventory and update configuration management database as required.
• Image PCs using Microsoft System Center Configuration Manager.
• Deploy PCs and cell phones to new hires and current employees during PC Refresh initiatives.
• Support projects assigned to PC Support.

Education/Experience:

Applicants must be currently enrolled in aBS or MS program in Computer Science, Data Science, Data Analytics, Mathematics, Management Information Systems, Cybersecurity Analytics and Operations or IT related field. Candidates must have completed their sophomore year of studies and have a minimum of a 3.0 GPA.

Skills/Abilities:

Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Proficiency with Microsoft Office products. Ability to work independently as well as in a team-oriented environment.

Physical Requirements:

Work will be conducted in a hybrid environment with some time working remotely, and some time required to be in-office/on-site. Candidates must be within close proximity to Pittsburgh.

Other:

Applicants must be able to successfully complete a pre-employment background check, drug screen, and social media screen.

Hybrid Work:

All internships follow our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Interns must be in the immediate Pittsburgh area for the summer. Reporting location and frequency may be subject to change based on job role and department needs.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Company's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Company is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.