Branch Coordinator

Branch Coordinator |


The Shyft Group (SV) |


Charlotte, MI (SV)

Regular Employee | Salary Non-Exempt

Who we are

At The Shyft Group, we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands -- Utilimaster, Blue Arc EV Solutions, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, and Builtmore. Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families. Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do

As the Branch Coordinator for Royal Truck Body (A Shyft Group Brand) based at our brand new, state-of-the-art manufacturing facility in Charlotte, MI, you will enjoy partnering cross-functionally to facilitate communication across internal departments, maintain positive client relationships, and ensure the timely and accurate processing of orders and shipments.

Your day-to-day will involve presenting and selling company products and services through phone, email, and occasional in-person visits. You will also collaborate daily with production teams to meet customer needs, manage outsourced logistics providers, and ensure seamless domestic and international freight operations.

You will also:

• Present and sell products and services to current and potential clients via phone, email, and in-person
• Assist with ensuring product availability and on-time delivery
• Generate and send quotes to customers and dealer partners
• Assist the sales team with administrative tasks
• Process sales orders and credit card payments, and resolve order discrepancies
• Coordinate parts delivery and work with Material Distribution to support production
• Manage outsourced 3PL providers and monitor shipment transactions for accuracy
• Oversee domestic and international freight movements
• Ensure compliance with import and export regulations
• Proactively follow up on freight issues and collaborate with 3PL providers to resolve disputes
• Review and process freight invoices, ensuring accuracy and timeliness
• Support inventory cycle counts and assist with internal inventory activities
• Maintain organized filing systems, office supplies, and assist with various projects as needed

Learn more about The Shyft Group, Royal Truck Body, and Charlotte, MI by exploring the Learn More section below.

Qualifications

• High School Diploma or GED
• 3 + years of experience in a manufacturing or logistics environment
• Basic knowledge of third-party logistics (3PL) providers and business practices
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Detail-oriented, with strong organizational and multitasking abilities
• Ability to work independently, manage competing priorities, and meet deadlines
• Professional demeanor with strong customer service skills

Learn More

The content below is exclusively available on our careers site job description: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/756?c=theshyftgroup

The Shyft Group

Employee Testimonials

Our Story

Sustainability Report

YouTube

LinkedIn

Join Our Talent Community

Royal Truck Body

About

Press Releases

Truck Bodies Product Page

Accessories Product Page

Follow Royal Truck Body on LinkedIn, Facebook, Instagram, and YouTube

Charlotte, MI

Cost of Living Calculator (via ERi)

Cost of Living Data (via AreaVibes)

Best of Charlotte, MI via TripAdvisor

Live, Shop, Experience Charlotte, MI via micharlotte.org

Charlotte, MI - Things to Do (Facebook)

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work/life balance.

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.