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Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
As a Sr. Growth Manager for Adobe's digital commerce business, you will have ownership of building and implementing the growth strategy to drive subscriptions revenue from self-serve commerce motions across surfaces like Adobe.com, Apps and subscription management pages. This is a global role that spans all of Adobe's Digital Media Products like Photoshop, Acrobat, Express etc. We are looking for a self-starter who will use their problem solving and data analysis skills to find opportunities for user experience improvements and revenue growth, translate those opportunities into specific initiatives, and then collaborate with platform product, product growth and analytics teams to get stuff done independently! The main measure of success for this role will be incremental recurring revenue delivered.
- Build a robust understanding of Adobe's products, transaction surfaces and customer purchase motivations
- Understand end to end user journey and mine insights from data to build programs that improve conversion, upsell and customer retention
- Size to prioritize the initiatives and generate cross-functional buy-in to ensure teams are focused on activities that will generate the highest revenue impact
- Collaborate with Product teams to develop requirements for new user experiences that deliver the conversion, upsell or retention benefit
- Drive the new user experience testing roadmap across surfaces
- Use insights from test data in partnership with Analytics team to iterate and inform the biggest bets for the business
- Optimize messaging on customer facing surfaces to ensure a seamless purchase and post-purchase user experience
- Lead by influence a team of specialists across product, ecommerce, and analytics functions to deliver on quarterly growth targets and annual recurring revenue (ARR) growth
What you need to succeed
- BS/BA with 8+ years of experience in product growth strategy, growth program management, tech product marketing or tech focused management consulting; MBA preferred
- Understanding of online shopping (a.k.a commerce) flows and how to test and optimize the customer experience to deliver against the quarterly and yearly revenue goals - revenue orientation is a must!
- Demonstrated excellence in conceptual thinking and data driven problem-solving. You must love data and be able to translate high-level, ambiguous business problems into actionable initiatives independently
- Skilled in navigating complexity and managing several high impact initiatives simultaneously
- Self-starter, exhibiting strong influence-based leadership in moving initiatives forward across multiple teams
- Sharp communication skills to advocate a course of action backed by data
- Strong interpersonal skills, to navigate a large matrixed organization
- Global cultural awareness and experience with global teams
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
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Adobe Inc.
Sep 17, 2024