Clinical Business Analyst
Mass General Brigham (Enterprise Services) | |
United States, Massachusetts, Somerville | |
399 Revolution Drive (Show on map) | |
Sep 17, 2024 | |
Description
About Us As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. The Opportunity The Clinical Business Analyst I works with users to provide software support services. They will also work with users to understand clinical and business workflows, document functional requirements, execute test scripts and user acceptance testing. This role is primarily focused on the Epic Optime, Anesthesia, Cupid, ASAP and Pheonix. The candidate will also be responsible for supporting for several internally developed applications that integrate with Epic. This role supports clinical users of Brigham and Women's Hospital and Brigham, Women's Faulkner Hospital, Harbor Medical Associates and Foxborough procedural areas. The candidate will act as a key liaison between the operational and clinical community and Enterprise teams. The Clinical Business Analyst will use their knowledge of application functionality, system processes and clinical workflows to provide exceptional customer support and troubleshooting. Support consists of telephone support, along with classroom, and at-the-elbow support in patient care areas. The Clinical Business Analyst is primarily focused on the Epic Optime, Anesthesia, Cupid, ASAP and Pheonix. The candidate will also be responsible for supporting for several internally developed applications that integrate with Epic. This role supports clinical users of Brigham and Women's Hospital and Brigham, Women's Faulkner Hospital, Harbor Medical Associates and Foxborough procedural areas. The candidate will act as a key liaison between the operational and clinical community and Enterprise teams. The Clinical Business Analyst will use their knowledge of application functionality, system processes and clinical workflows to provide exceptional customer support and troubleshooting. Support consists of telephone support, along with classroom, and at-the-elbow support in patient care areas. Under the direction of the Manager for Brigham Digital Clinical Departmental Information Systems, the individual in this role will:
Principle Duties and Responsibilities:
Hybrid Working Model
While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception. Qualifications
Qualifications:
Skills and Abilities:
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location
:
MA-Somerville-MGB Assembly Row
Work Locations
:
MGB Assembly Row
399 Revolution Drive
Somerville
02145 Job
:
Business and Systems Analyst
Organization
:
Mass General Brigham
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Posted Shift Description
:
M-F Eastern Business Hours hybrid required. Hybrid model is 2 days per week onsite but will flex up or down as needed for business needs. Remote days require stable secure quiet work area.
Employee Status
:
Regular
Recruiting Department
:
MGB Digital
Job Posting
:
Sep 16, 2024
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