Medicaid Account Manager

Requisition ID:860045

Position:Full-Time

Total Rewards:Benefits/Incentive Information

There's more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we're reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what's best, not more of the same. And if what's best hasn't been done yet, it's our exceptional and passionate employees driving this change. But, our passion for vision isn't just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear. In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.

If you're passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America's fastest growing vision benefits company.

GENERAL FUNCTION

The Market Manager - Reseller, Medicaid is responsible for developing strategic relationships and managing ongoing support of multiple state Medicaid programs administered by our reseller partners. This role fosters relationships with internal and external stakeholders, supports operational needs and implements growth objectives of the assigned line of business within our strategic partner. The Market Manager helps to achieve annual membership, retention, revenue and profitability goals. EyeMed's Strategic Partner segment includes many large national and regional health and/or specialty insurance plans.

MAJOR DUTIES AND RESPONSIBILITIES

• Builds and maintains strong relationships cross-functionally within Medicaid health plan partners at multiple levels.
• Supports strategic business plans focused on retention, growing business, and achieving financial targets for assigned Strategic Partner.
• Serves as a thought leader and vision care expert internally and externally to develop innovative processes / successes.
• Consults with external Strategic Partner stakeholders to identify and achieve goals of both EyeMed and the Strategic Partner organizations.
• Successfully represents client needs within internal organization and influences key internal teams to achieve client focused expectations and implement client requests.
• Collaborates with Medicaid state partners to ensure benefits are aligned with state requirements and are also competitive in the market.
• Supports compliance efforts including State and/or client delegation audits
• Maintains solid understanding and ensures consistent delivery of Strategic Partner's ongoing operational and reporting requirements and expectations. Provides direct support for required reporting and other client deliverables.
• Successfully manages client initiatives internally, while maintaining excellent communication skills to external partners.
• Serves as the primary point of contact for client service needs, researching, analyzing, and driving for resolution in collaboration with internal partners.
• Creates and presents external facing presentations of metrics, projects, and trends and acts as the vision expert for the partner(s).

BASIC QUALIFICATIONS

• Bachelor's degree
• 5+ years account management experience, preferably within government programs
• Exceptional verbal and written professional communication skills
• Strong presentation skills and executive presence
• Strong analytical and project management skills
• Demonstrated successful results and accomplishments in account management-based role
• Experience in building and negotiating contract terms with large, complex clients

PREFERRED QUALIFICATIONS

• Experience working with government programs - ideally Medicaid
• Experience in the health insurance field with exposure to managed care
• Working knowledge of Medicaid regulations, standards, and processes

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.