Annual Enrollment Generalist
TEKsystems | |
$19.00 / hr | |
United States, Utah, West Valley City | |
Sep 17, 2024 | |
*Job Title: Annual Enrollment Generalist* Job Description
* Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization. * Pinpoints needs for modification or changes in program design and administrative procedures. * Records employee enrollment in benefits. * Explains and interprets more complex aspects of company insurance programs to employees and dependents. * Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk. * This is a paraprofessional job and excludes jobs whose responsibilities typically require a four-year college degree. * They will only be taking calls from two of their customers: MetLife and Nelico. Calls will be coming in from a group of retirees. Essential Skills * Customer Service (in-person customer service is fine. Must have patience and compassion, will be learning call center skills during training so don't have to have prior, but is a plus) * Computer Skills (must be able to navigate Office, work through multiple tabs, understand Webex) Job Type This is a contract position with a duration of 7 Week(s). Work Site This is a fully on-site position in WEST VALLEY CITY, UT. Work Environment Training: September 30-October 25th from 6:30am-3:00pm, followed by one week of "nesting" which means taking live calls but having people shadow/ensure they are comfortable. Training Schedule: 6:30-3:00pm (MUST BE EARLY RISERS). Post-Training Schedules usually vary from: 6:00am-2:30pm, 6:30am-3:00pm, 6:15am-2:45pm. Post training they are able to move into a hybrid schedule on Monday and Friday at home, Tuesday-Thursday in office. NO Saturdays for this class. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |