Manager, Implementation

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

With more than 20 years of experience, Provista is a leader in the supply chain industry. Our extensive product coverage and billions in purchasing powerconnect customers to the best contracts from the most sought-after suppliers in the nation. But we go beyond contracts. We provide customized purchasing solutions - Data and Analytics, Contract Implementation, Management Tools, Savings Programs and Business Reviews and Reports - to a multitude of industries including surgical, extended, diagnostic and preventive care facilities and businesses of all sizes.

Summary:

In this role, you will lead process improvement initiatives for a Provider Delivery Operations team focused on specific strategic engagements and programs. You will establish and maintain key performance metrics to measure the effectiveness and efficiency of implementation and sales support activity, improving the overall provider delivery experience. You will lead initiatives to improve tools, analyze data, streamline processes, identify bottlenecks, and solve problems in innovative ways to optimize performance, implement best practices and drive continuous improvement for operational excellence.

Responsibilities:

• Provide exceptional leadership through establishing a strong team culture with defined purpose and goals.

• Balance incoming provider delivery needs, maximize capacity across the team, and provide on-going individual growth opportunities.

• Lead provider delivery project pipelines and implementation plans/timelines.

• Partner with the account/sales executive, suppliers, distributors, and others at Provista to move through the implementation process and provide extraordinary customer service.

• Utilize data analysis to support implementation planning and execution.

• Oversee the development of implementation process documents, on-boarding tools, and accountability metrics for the team.

• Track team progress using Salesforce.com.

Qualifications:

• Relevant degree in supply chain, business operations, or healthcare preferred.

• 5 or more years of relevant experience required.

• Must have excellent communication skills, customer service, and presentation skills.

• Experience leading teams and projects preferred.

• Familiarity with Vizient contracting preferred.

• Highly organized, able to multitask with the ability to prioritize competing demands, meet deadlines and quickly adapt to change.

• Ability to build relationships, collaborate across internal teams, and connect with providers, distributors, suppliers and end-user customers.

• Proficiency with Excel preferred.

• Knowledge of Salesforce, desired.

• Willingness to travel.

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Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.