Math Learning Center Coordinator

The Department of Mathematics at UW-Madison is seeking a Learning Center Coordinator to join our Math Learning Center team. One of the largest on campus, Mathematics is home to over 400 workers including faculty, academic staff, university staff, pre- and postdoctoral trainees; as well as graduate and undergraduate student employees. This position offers a dynamic and collaborative work environment including a broad range of challenging and varied responsibilities.

This new position is expected to function as a first point of contact for students and student workers in the Math Learning Center (MLC). In this capacity, the incumbent will interact with tutors and students seeking tutor assistance daily, providing assistance and resolving problems as they arise. Under the delegated authority of the Director of the Math Learning Center, the person in this role will conduct independent work and provide data-driven recommendations for enhancing critical administrative operations in the Math Learning Center.

This detail-oriented position requires excellent administrative, organizational, communication (verbal, written, and electronic), and leadership skills as well as computer proficiency. It requires considerable professionalism, confidentiality, independent initiative, sound judgement, analytic ability, and problem-solving skills. The successful candidate will have the ability to manage competing priorities as well as the ability to work independently in dealing with a diverse workload with frequent interruptions and varied responsibilities.

• 10% Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources
• 20% Schedules logistics and secures resources for academic support center programming
• 10% Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options
• 20% Identifies and refers students to appropriate institutional resources and follows-up on referrals
• 25% Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services
• 5% Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• 10% Provide supervisory authority for front desk student workers and student team leads

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
Bachelor's Degree

Required Qualifications:

- Experience planning and executing business meetings and similar events (e.g. training sessions, coordinated group meetings, etc.)
- Experience using Microsoft Office and Google suite for coordinating and processing work activities
- Excellent verbal and written communication skills
- Excellent interpersonal skills including ability to work with people from a wide variety of backgrounds, cultures, and levels of education

Preferred Qualifications:

- Bachelor's degree in any field, STEM or adjacent field strongly preferred
- Prior experience working in an academic or learning support setting

Standard business hours are 7:45 - 4:30 M-F. This position may require occasional night/weekend work.

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Occasional remote work may be authorized.

Ongoing/Renewable

Minimum $25.00 HOURLY
Depending on Qualifications
The typical starting salary for this position is $25.00 - $30.00 depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurances and saving accounts; and retirement benefits.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. University sponsorship is not available for this position.

Please click on the "Apply Now" button to start the application process.

Applications must be submitted by 11:55 pm on the deadline date. To apply, please upload a cover letter and resume. Your cover letter and resume should address how your skills, knowledge, and abilities are transferrable to the qualifications of this role. Additional materials submitted other than your cover letter and resume will not be considered.

Selected applicants will be invited to participate in virtual interviews (via Zoom) to be held approximately 7-10 days after the posting closes. An additional round of interviews may be requested and will be scheduled individually. Once final applicants are identified, they will be asked to provide names and contact information for at least three professional references, including a current/most recent supervisor.

At UW-Madison, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, we encourage you to apply.

For questions on the position contact: Tracii Friedman, friedman28@wisc.edu

Tracii Friedman
friedman28@wisc.edu
608-263-3054
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Learning Center Coordinator(AE007)

A48-COL OF LETTERS & SCIENCE/MATHEMATICS/MATH

University Staff-Ongoing

295700-CP