Product Analyst - Hardware

Latham, New York | Remote

10-25%

• Research, identify, and test suitable mounting solutions, cradles, and tablets for installation in school buses and alternate vehicles such as suburban's, vans, etc
• Assess product validity using both internal and external benchmarks via engineering assessments, thorough product quality tests, customer field trials, and analysis of returns.
• Negotiate with manufacturer and fulfillment partners to secure the best possible prices and terms for hardware purchases.
• Act as the point of contact for sales, operations, providing guidance and support to address hardware-related issues.
• Troubleshoot and resolve hardware issues in a timely manner
• Develop and maintain comprehensive documentation on hardware installation procedures, troubleshooting techniques and maintenance procedures.
• Collaborate with internal teams, including project managers, operations, product owners to ensure successful hardware implementation.
• Ensure compliance with industry standards and regulations related to hardware components.
• Occasional travel to client sites and tradeshows required.
• Perform other duties as assigned.
• Continuously research and keep up-to-date with emerging trends in technology, manufacturing capabilities, vendor products, and market demands of student transportation.

• 3+ years of experience in hardware engineering, with a focus on hardware support and maintenance.
• Strong knowledge of hardware components and systems, including microcontrollers, and wireless communication technologies.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex hardware issues.
• Proven track record of successfully managing hardware-related projects from conception to completion.
• Strong problem-solving skills and ability to work under pressure to meet project deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of vehicle and transportation industry standards and regulations is a plus.

Salary will generally fall between $42,316 - $80,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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