Account Representative - Custom Brokerage

Account Representative - Customs Brokerage

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Serves as the customer service liaison between the Company and the customer.
• Processes Custom and OGA (other government agency) entries for clearance of goods into the United States.
• Opens files, enters notes, information, and document requests in CargoWise and/or AS400 system.
• Classifies invoice based on HTS (Harmonized Tariff Schedule)
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed.
• Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.
• Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
• Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
• Convert and verify shipment weight, volume, and foreign currency.
• Maintain communication with customers, carriers, and vendors.
• Coordinate pick-ups and invoice files.
• Assist customers with questions, complaints, requests, tracking and tracing.
• Handles accounting processes accurately and in a timely manner.
• Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
• Review documentation or issue documents to meet government regulations and carrier regulations.
• Must have knowledge of buying/selling rates to ensure profitability.
• Ensure email and telephone calls are promptly and politely answered.

What you need:

• Minimum 3 years' experience in customs brokerage or an equivalent combination of both education and experience.
• Knowledge of U.S. Government Agency requirements
• Knowledge of U.S. Customs and OGA clearance of freight
• PC literate with experience with Microsoft Outlook, Work, Access, and Excel

Bonus if you have:

• Excellent written and oral communication skills demonstrate a proven ability to develop relationships with a range of internal and external customers.
• Excellent planning and organizational skills
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to multitask.
• Mathematical skills essential to ensure accuracy in calculations.

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!

Join our Team!

• Visit our website atworkatGEODIS.comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

• Text DELIVER to 88300 to Apply1