BUSINESS SUPPORT SPECIALIST II

ParentLink offers parenting information and support to all Missourians using a variety of delivery methods to ensure universal access. Since 1989, ParentLink has served tens of thousands of Missouri families as well as service providers working with them. ParentLink became the Help Me Grow (HMG) Missouri Affiliate (HelpMeGrowNational.org) in 2015 and continues as such, joining 27 other states to focus dedicated attention on health and well-being of young children.

* Assist in covering the TEL-LINK phone line M-F from 8am to 5pm.

Kinship Support Group:
* Email reminders for the Thursday meetings on the Monday before.
* Attend Thursday meetings and rename callers from phone numbers to names. Record door prize winner.
* Record participants in Teams for Tuesday Peer-to-Peer meetings and Thursday meetings.
* Generate reports from Zoom with the breakdown of participants for Tuesday and Thursday meetings. Email reports to Kinship team.
* Record breakdown of participants in Thursday meetings for quarterly reports.
* Generate a training certificate for each Thursday meeting in Teams.

Quarterly Reports:
* Login to Facebook to record counts of each post. There is a spreadsheet that is emailed to Matt quarterly.
* Record training for staff members. Each member should record their training in Teams.

WarmLine Staff Satisfaction Surveys:
* Fill out spreadsheet with surveys that are returned in the mail or recorded in Qualtrics.

* Other duties as assigned

M-F, 8am-5pm

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Bachelor's degree

Salary Range: $16.72 - $20.00 per hour

Grade: GGS-007

University Title: Business Support Specialist II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.