Event Operations Coordinator

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Sep 18, 2024
Hiring Department Student Unions Job Description Summary The Office of Reservations and Events provides logistics and services support for events and meetings taking place throughout the University of Missouri campus seven days a week. This support includes planning with clients, setting up rooms, providing service to events, and assisting with technology as needed. The Event Operations Coordinator will coordinate the staffing needs for the Event Operations student staff who support the full-time staff in onsite event operations. The Event Operations Coordinator will mainly be responsible for the critical function of recruiting, training, scheduling, and evaluating a student workforce of about 30-40 individuals who will fill shifts throughout the day, evening, and weekends. This position may also directly plan, coordinate, or execute event details, when necessary. Key Responsibilities Provide daily coordination and scheduling of Event Operations staff to meet the dynamic needs of the department. Staff levels can change daily to meet the assigned event workload. Recruit, hire, train and evaluate student employees to be placed in positions as on-site supervisors, technical specialists, and general support crew. Provide on-site senior leadership in rotation with other full-time department staff. Directly plan, coordinate, or execute event details. Evaluate and recommend process and procedure changes to improve the student workforce in quality, efficiency, and effectiveness. Work on additional projects as assigned by senior level management. Desired Skills A team player with initiative. A drive towards continual improvement and motivation to encourage others to perform at a high level. A good sense of professionalism and eye detail. Experience working with college students. Customer service skills and experience directly working with clients to achieve their desired results in an event setting. Experience with multitasking and delegating. Experience with EMS (event management software). A valid driver's license and a willingness to drive a 16' straight box truck as needed. Ability to lift 75 lbs. Reports to the Associate Director for Reservations & Events. Shift Weekly schedule will vary with event needs and can include nights and weekends, when events are light: Monday-Friday 8am-5pm Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary Preferred Qualifications Experience with EMS Reservation Software Anticipated Hiring Range Salary Range: $21.28/hr - $25.00/hr Grade: GGS-009 University Title: Business Operations Associate II Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Application Materials Resume, Cover Letter, References List Community Information Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be! Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits. Values Commitment We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate. In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement. Equal Employment Opportunity The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.