Loan Collector I
First Interstate Bank | |
paid time off | |
United States, Montana, Billings | |
401 North 31st Street (Show on map) | |
Sep 18, 2024 | |
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
This position is located at ourBillings, MT Downtown branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Loan Collector is responsible for the daily collection of payment on assigned delinquent accounts by reviewing documentation, system information, contacting the customer by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the bank. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent required. Prefer one or more (1+) years' experience in a financial institution with a focus on lending, collections and/or customer service activities. OTHER SKILLS & ABILITIES Computer skills essential, including Word, Excel and Outlook. Requires initiative and solid judgement with oral/written communication skills including facilitation. Ability to prioritize work and remain adaptable under pressure. Good time management and organizational skills evidenced in previous assignments. Self-starter and works under Supervisor/Team Lead direction and has strong verbal and written communication skills. Ability to appropriately escalate issues requiring problem solving and decision making. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance Instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. |