Cross Dock Delivery Manager

The Cross Dock Delivery Manager is responsible for the overall management of the cross dock. This individual must have the ability to effectively manage the daily operations of the Cross Dock facility.

Manage all operations conducted at the assigned cross dock, such as the scheduling of customer deliveries, receiving freight, inventory control, maintenance of vehicles.
1. General manager administration including, but not limited to, workers compensation, new hire interviewing, conducting training for efficiencies and overall safety culture, etc.
2. Enter credits for delivery teams according to payroll deadlines, processing damaged product, and ensuring facility maintenance and cleanliness.
3. Directly manages all personnel assigned at the cross dock, possibly including the indirect supervision of third- party employees.
4. Supports the sales function in the assigned market with meeting sales goals and properly handling delivery, merchandise and customer service issues.

1. Other duties, as assigned by the jobholder's supervisor, may also be required.

• Bachelor's degree in related field and/or equivalent training and work experience
• Minimum of 5 year of experience in related area
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• 1-3 years of management/supervisory experience
• Able to interpret and apply union contracts

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasional carrying and lifting of 20 pounds to perform various duties as assigned
• Occasional immediate reaching to perform various duties as assigned
• Minimal overhead reaching to perform various duties as assigned
• Occasional standing and walking for short amounts of time to perform various duties
• Extended sitting for long periods of time at desk or workstation
• Minimal squatting or bending to perform various office duties as assigned

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.