People Operations Benefits Leader, USCA

As a People Operations Benefits Leader, you will manage the day-to-day operations for all U.S. and Canada employees in relation to their Health & Welfare and Retirement benefits. You will report to the Global Benefits Leader and will be responsible for the execution of consistent, simplified and user-friendly operations that are in alignment with the plan design as well as compliance.

Key Responsibilities

• Manage People Operations, USCA to ensure excellent program administration and customer service to all participants in the US and Canada

• Implement all plan offerings and plan design changes as directed by Strategy

• Responsible for plan administration at a first level by delivering on administration and inquiries of welfare and retirement plans

• Support vendor relationships by reviewing SLAs and metrics, performing ongoing audits, reporting trends to Strategy, maintaining accurate participant eligibility and participating in calls as needed

• Manage the Health & Welfare benefits administration system by reviewing PPG initiatives with the vendor and implementing streamlined and user-friendly processes

• Execute successful election periods on an annual basis for all eligible participants

• Support the review of all PPG communications and Summary Plan Descriptions and offer recommendations based on benefits knowledge as well as the overall employee experience

• Administer the delivery of all PPG communications and Summary Plan Descriptions to participants as instructed by Strategy

• Manage the online benefits portal content as directed by Strategy

• Ensure all compliance actions are completed, including 5500s, state reporting, 1095s, etc.

• Support all acquisitions and divestitures by building and executing implementation of the PPG welfare and retirement benefits.

• Support the Labor team by providing negotiation data support and executing on the implementation of the contract results.

• Collaborate with the Americas Operations team to ensure alignment as well as awareness of ongoing activities within each area.

• Represent the organization in interactions with external parties in order to protect PPG's interests and reputation.

Qualifications

• BS/BA Degree, preferably in Human Resources, Business, or related.

• 10+ years of experience with U.S. benefits; Experience with Canada benefits is a plus.

• Prior experience managing a team of professionals; 5-10 direct reports and 10-15 indirect reports.

• Strong critical thinking and problem-solving skills; ability to understand the inquiry/problem and drive towards resolution.

• Strong analytical skills, ability to research multiple documents, systems and resources to ensure accuracy.

• Ability to think about the user experience to ensure all processes are executed with ease and consistency.

• Experience working with computer systems such as Oracle, Microsoft Suite and Workday is preferred.

• Driver of a strong team environment that will foster collaboration among the Operations team.

• Act honestly and professionally with discretion to participants sensitive information.

Le fasce retributive e i benefit di PPG possono variare in base alla localita, il che ci consente di retribuire i dipendenti in modo competitivo in diversi mercati geografici. PPG prende in considerazione diversi fattori nelle decisioni sulle retribuzioni, tra cui, a titolo esemplificativo ma non esaustivo, competenze, esperienza e formazione, qualifiche e istruzione, licenze e certificazioni, nonche altre esigenze organizzative. Potrebbero essere applicati altri incentivi.

I nostri programmi di benefit per i dipendenti sono progettati per supportare la salute e il benessere dei nostri dipendenti. Eventuali coperture assicurative e benefit saranno conformi alle condizioni dei programmi applicabili e ai documenti del piano governativo associati.