Practice Manager/ Neuroscience Dept
Brigham and Women's Hospital | |
United States, Massachusetts, Boston | |
60 Fenwood Road (Show on map) | |
Sep 18, 2024 | |
Description
Practice Manager, Neuroscience Department GENERAL SUMMARY/ OVERVIEW STATEMENT: General Summary The Brigham and Women's Hospital (BWH) Neuroscience multidisciplinary clinic is part of the Hale building for transformative medicine. The newest building to the hospital is home to Neurology, Neurosurgery, Psychiatry, Orthopedics, Radiology and has a large research footprint. The Neurosciences Clinic is comprised of four primary departments: Neurosurgery, Neurology, Psychiatry and Pain Medicine and is responsible for over 65,000, and growing, annual visits both in person and virtual. The Practice Manager is responsible for overseeing clinical operations, human resources, budget management and process flow. The manager is expected to facilitate the prompt resolution of problems that arise in daily clinical operations and to collaborate with other Practice Managers in providing a consistent standard of service across all ambulatory clinical sites. Assuring that quality services are provided to meet the needs of the patients and the hospital; this individual facilitates an excellent working relationship between the multiple departments and the patient community. The manager will work closely with the leadership team and Medical Director(s) to develop, document, implement and monitor policies and procedures for efficient, patient and faculty-friendly clinical operations. He/she will oversee all clinical functions that support his/her respective unit(s) such as managed care coordination, scheduling, medical records, charge capture, etc. Additionally, he/she will perform administrative duties such as planning and organizing the work of the administrative and clinical staff, coordinating and prioritizing workflow, and developing and implementing appropriate systems. PRINCIPAL DUTIES AND RESPONSIBILITIES: Practice Operations
b. Promotes and prioritizes ongoing efforts with their staff to protect patient privacy. c. Interacts with patients in a courteous and sensitive manner, resolving issues and responding to inquiries in person or by phone.
7. Facilities
a. Recruit, hire and retain a talented, qualified staff.
c. Leads/organizes all team building and morale bolstering events for a given clinic. d. Works with Director to address hiring, corrective action and personnel matters as appropriate. 9. Department Needs
b. Handles assigned administrative activities at the discretion of the Director. Qualifications
Bachelor's degree required. * 4-6 years of related experience in a healthcare environment. * Must have strong communication skills: ability to communicate effectively with a broad range of healthcare personnel, including patients, and to channel information appropriately. * Work requires an extensive knowledge of business and medical terminology and an excellent command of the English language. Primary Location
:
MA-Boston-BWH Boston Main Campus
Work Locations
:
BWH Boston Main Campus
75 Francis St
Boston
02115 Job
:
Professional/Managerial
Organization
:
Brigham & Women's Hospital(BWH)
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
BWH Neurology
Job Posting
:
Sep 17, 2024
|