Senior Analyst, Merchandising Business Change

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As New Balance continues to drive Global growth, strategic prioritization of enhanced business process and technology enablement continues to grow. The Business Change Team (BCT) is positioned to support this work by sitting between global and regional end users, digital product management, and IT. It is the role of BCT to become as-is business process experts, scoping the biggest opportunities to transform into a globally led best in class brand.

BCT is looking for merchandising expertise as we begin to dive into Apparel operations, process, and technology. You will be highly influential in determining future state process and governance between Global Apparel teams and cross-functional partners including Commercial DTC and Key Wholesale Accounts, Marketing, Product Creation, Merchandising, and Value Chain. If you are eager to continuously take on new challenges and manage revenue-driving, value-add programs, then this is the right role for you!

To begin, this role will focus on end-to-end Apparel merchandising - from product creation to consumer sales. Optimizing our Apparel Go-to-Market (GTM) and Commercial execution processes are a primary pillar in enabling New Balance to meet growth plans in the next five years. Your primary goal is to support the delivery of integrated consumer experiences (Stores/Online), improved adoption of Global/Regional merchandising intent, and standardize execution of operational GTM milestones. This initiative will succeed if we can deliver best-in-class Apparel experiences across all regions.

MAJOR ACCOUNTABILITIES:

• Identify, evaluate, and document the current state of the end-to-end Apparel organization, including processes, systems, and culture by engaging with key stakeholders to identify inefficiencies and areas for improvement.
• Define measurable GTM KPI's, with clear ownership across multiple functions throughout the end-to-end process.
• Operate as a support for Apparel leadership support functions, integrating into key meetings, milestones, and deliverables to observe opportunities.
• Become an expert in the Apparel organization roles & responsibilities, identifying refinement areas as it relates to GTM decision making.
• Establish standardized processes and document best practices to ensure consistency and efficiency across teams.
• Work in partnership with PMO to develop a comprehensive project plan, considering timelines, resource allocation, and potential risks.
• Partner across all transformation domains to ensure Apparel is equally considered in key decisions.
• Support large-scale transformation programs, ensuring Apparel is understood and being proactively planned for. In some cases, program tracks will be your responsibility.
• Collaborate closely with the GTM Operations team to share back findings and workshop how to make iterative improvement over time.
• Support end users through extensive change management planning and activation in close partnership with Transformation Leaders and OCM team.

REQUIREMENTS FOR SUCCESS:

• 6+ years of experience in Go-to-Market Operations, Apparel Product Creation/Merchandising, Business Transformation, or similar roles, preferably in a large matrix organization.
• Experience in Apparel Retail required.
• Ability to partner with varied stakeholders and work on multiple projects simultaneously.
• Track record of delivering on-time, high-quality work.
• Creative energy and ability to work within a complex, matrixed environment.
• Flexibility, creative problem solving and innovation mindset.
• Comfortable operating in ambiguity and in receiving direction from multiple people and prioritizing or asking for prioritization assistance from managers.
• Understanding of Global RACI/Business Process mapping.
• Excel, PowerPoint, Visio, and Miro/Mural experience preferred.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.