Break/Fix Technician
TEKsystems | |
$20.00 - $25.00 / hr | |
life insurance, sick time, 401(k), retirement plan | |
United States, Iowa, Des Moines | |
Sep 18, 2024 | |
*Description:*
The Break/Fix Technician prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. *Job Responsibilities:* * Monitor the system for equipment failure or errors in performance * Respond to program error messages by finding and correcting problems or terminating the program * Help programmers and systems analysts test and debug new programs * Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports *Requirements:* Required: High school diploma, GED, or equivalent Required: 1+ year(s) experience supporting IT equipment or related technology Required: Basic knowledge of computer hardware, servers, and components Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Required: Flexibility to work non-standard business hours that may include weekends and/or holidays Previous datacenter experience a plus *Additional Skills: * 1) Break/Fix repairs or hardware swaps for servers and or PC's 2) Ticketing system experience: worked specifically with a ticket system to resolve outstanding issues 3) Troubleshooting networking devices 4) Must be willing to get hands dirty and carry/climb adders at times *Location/Environment: *Candidates must be local to Des Moines, IA * Must work on-site due to nature of work. * Supplier-provided PPE required: * Hands: Level 5 cut/abrasion/impact- resistant gloves * Feet: Steel or composite reinforced boots/shoes *Schedule: *Monday-Friday 8am-5pm *Compensation:* $20-$25 per hour *Additional Skills & Qualifications: *Need to be comfortable being on site at least 5 days a week and working at least 40 hours per week Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |