Housekeeping Public Attendant

Come join our team at the East Peoria Embassy Suites!

Are you a friendly and dependable professional seeking to work with a team to create a memorableexperience for guests? We would love to have you join our housekeeping team here at the East Peoria Embassy Suites as a Housekeeping Attendant for our public spaces!

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and the care they take in preparing and maintaining the guest rooms.

Responsibilities:

• Clean and maintain hotel guest rooms, public areas and laundry within the hotel per establishedprotocols, including but not limited to:

  • Removal of all used and unused linen/terry from room

  • Disinfect all high touch surfaces and unused amenities

  • Clean bathrooms

  • Clean glass and mirrors, dust and polish furniture and equipment

  • Replace burned out light bulbs

  • Remake beds with clean linens

  • Replenish supplies such as drinking glasses, writing supplies and bathroom supplies

  • Empty wastebaskets and transport other trash and waste to disposal areas

  • Clean rugs, carpets upholstered furniture and draperies;

• Ensure usage of approved cleaning chemicals;

• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;

• Maintain cleanliness and organization in all work areas;

• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;

• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;

• Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;

• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;

• May be required to train newly hired associates and support on-going performance development;

• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;

• Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

• Any and all other work as required to complete the primary purpose of the position.

Preferred Experience:

• Previous hotel housekeeping or other applicable cleaning experience

• Prior customer service experience

• High school diploma or equivalent

Required:

• Able to lift a minimum of 50lbsoccasionally and 20lbs regularly

• Able to bend and squat repeatedly

• Able to walk and stand for duration of scheduled shift

• Flexible to work early mornings, day shifts, evenings, nights, weekends, and holidays

Who are we?

Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT! We are passionate about making a positive impact in the lives of our guests, our associates, and our local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities.

We manage an award-winning diverse collection of both independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation, teamwork, and travel incentives! Our valued associates are part of an extended family, united in the shared pursuit of service excellence. We are Atrium Proud!