Admissions Counselor

Primary Purpose of the Organizational Unit:

The primary goal of the Office of Admission at Fayetteville State University is to attract and enroll a diverse student body that represents a wide range of geographic, religious, cultural, and socioeconomic backgrounds. To do so, the Office of Admission will work closely with alumni and other constituencies to support recruitment efforts while promoting excellent customer service & transparency about the admission process.

Primary Purpose of the Position:

The Admissions Counselor serves as a key representative of Fayetteville State University, responsible for promoting the institution to prospective students, families, and educators. This role involves conducting recruitment activities (on/off campus and virtual), providing detailed information about university programs, tools, and resources for student success, and guiding applicants through the admissions process. The Admissions Counselor makes admissions decisions, manages communications, and plays a critical role in achieving enrollment goals by encouraging accepted students to enroll.

Oral and written communication skills to present programs to large and small public audiences and interact individually with different populations.
Must be attentive to detail, have organizational skills, and have the ability to meet tight deadlines.
Knowledge of the enrollment process and associated cycles of tasks/responsibilities
Knowledge of college academic offerings and support systems
Must be detailed, multi-tasked, and goal-oriented.
Must be extremely flexible and have the ability to adapt to change.
Knowledge of financial options available to new students.
Must have strong interpersonal and customer skills.
Ability to process student information in the designated student info system.
Ability to work collaboratively as a team member
Must commit to exemplary customer service.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.