Job Brief
query syntax, data flows, and traffic manipulation
Job Description
We're searching forOutreach Coordinator to coordinate customer relations, program meetings, and publicize product capabilities. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, thencome join us! Job Description: Responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings; Responsible for coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities. The Level 1 Outreach Coordinator shall possess the following capabilities:
- Understand query syntax, data flows, and traffic manipulation.
- Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities.
- Provide customer support, including coordinating and orchestrating customer relations, program meetings,
- Design and implement strategy and communications campaigns to engage all levels of stakeholders
- Create marketing and educational materials to support the strategy and communications efforts
- Oversee community engagement to maximize engagement advocacy
- Effectively translate data findings into insights that can be easily understood by stakeholders
Qualifications:
- Three (3) years experience in Computer Science, Computer Engineering, or a related discipline.
- One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation.
- One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs.
- Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required.
- Associate's degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate's degree.
Position requires active Security Clearance with appropriate Polygraph Pay Range: 64,000-96,000 The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role. RealmOne Benefits:
- Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
- Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor (immediate vest) - 5% annual profit share (vesting req'd).
- Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
- Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
- MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.
ABOUT US
- RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.
- Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.
- RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.
- RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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