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Replacement First Officer - Alcatraz City Cruises

Hornblower Cruises and Events
United States, California, San Francisco
Sep 18, 2024
Description

Compensation: $38.00

City Experiences is seeking a First Officer for our Alcatraz operation in San Francisco

These applications are being solicited in anticipation of a possible labor dispute. First Officer may or may not be permanent. First Officer may still be available after an agreement is reached.

Important: Since Alcatraz Cruises, LLC is engaged in collective bargaining, the above wages are subject to change.

If you're interested in joining the Alcatraz Cruises, LLC team, please complete an employment application available at https://www.cityexperiences.com/san-francisco/city-cruises/alcatraz/

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

Do you share Alcatraz Cruises' passion for providing amazing experiences? If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

Under the authority of the Captain serves aboard a U.S. Coast Guard Inspected Small Passenger Vessel under contract to the National Park Service (NPS) directly supervising and training other crewmembers in the practice of Good Seamanship, Marine Safety & Security, Watch Quarter & Emergency Station Bill, and Customer Service in a manner that enhances the Interpretive Experience of our guests and Respects the Planet

Essential Duties & Responsibilities:



  • Directs other crewmembers and encourages others to follow National Park Service directives, and Alcatraz Cruises policies, that enhance the Interpretive Experience of quests to the Golden Gate National Park Recreational Area (GGNRA) and Respects the Planet.
  • Ensures that onboard crew work and passenger environment is as safe and pleasant as possible.
  • Stands Underway Watches as Helmsman or Lookout and performs other vessel navigational functions as may be assigned by the Captain.
  • Coaches or trains deckhands in the practice of Good Seamanship.
  • Watch Quarter & Emergency Station Bill assignments and serves as the Incident Commander On-Scene In-Charge during On-Board Emergencies.
  • Handles lines, and supervises others, during vessel (un)docking maneuvers.
  • Tends gangway, and supervises others, in passenger handling procedures and requirements.
  • Makes sure vessel personnel follow safety procedures and work rules at all times.
  • Oversees others in Housekeeping Chores, and Maintenance Projects.
  • Assists and oversees transferring of pumping sewage and water.
  • Throughout the day, at beginning and at ending of shifts; will maintain clean passenger spaces ie. restrooms, trash, common areas, pilot house and gangways.
  • Engine room checks and logging
  • Additional duties assigned.


Requirements & Qualifications:



  • U.S. Coast Guard Inland Masters (100 ton) or equivalent required
  • High school diploma required
  • 1 year marine work experience required


About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Our Mission: We create amazing experiences.

Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.

Our Operating Principles: CITY EXPERIENCES 12



  1. Foster diversity and inclusion.
  2. Practice conservation and environmental responsibility.
  3. Cultivate a safe and secure workplace.
  4. Be on time. Come prepared.
  5. Make data-driven, fact-based decisions.
  6. Be decisive with 80:100 solutions (80% right, 100% implementable)
  7. Expect to win - but compete as an underdog.
  8. Embrace innovation and reinvention.
  9. Listen and be responsive.
  10. Strive for efficiency and transparency without politics.
  11. Win as a team. Play your role.
  12. Work hard, have fun, celebrate success.


EQUAL OPPORTUNITY EMPLOYER:

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.

Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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