Assistant Community Mgr- Meridian Gardens

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. We hire people who are skilled and passionate to meet our mission to end homelessness through outcome-based strategies that support personal and community transformation.

Location: Meridian Gardens

Salary: $22.60 - $31.00

Schedule: Tuesday-Saturday 8am-4:30pm

SUMMARY:

The Assistant Community Manager will assist the Lead Community Manager in the day to day operation of the properties, assistance in supervising site-based staff, and is a key contributor to successful financial and mission performance of the properties. This position works in close cooperation with the Lead Community Manager and Resident Services staff, other agency programs, and outside program partners to promote and preserve community well-being and positive tenant and program outcomes. The Assistant Community Manager will assist in overseeing unit turnovers and general quality of the physical environment, supports tenant move ins and move outs; assist in unit and property inspections; assist the Lead Community Manager in coordinating routine and emergency maintenance; assist the Lead Community Manager to properly prepare and serve legal notices and filings; coordinates with Resident Services, Maintenance, Janitorial staff and other agency partners; contributes to asset management functions; and does other work as needed in support of CCC's operations and mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Closely coordinate Residents, Housing Staff, Resident Services, and community partners to maximize community well-being and property performance.
• Attend regular meetings between Lead Community Manager, Resident Services, community partners, and other site staff.
• Assist in the supervision of site-based staff.
• Regularly inspect properties and units for stability, cleanliness and safety.
• Become familiar with activities, programs and mission of CCC.
• Assist in preparing assigned reports accurately and punctually.
• Assist with screening all potential housing applicants and coordinate with Resident Supportive Services staff.
• Work closely with Lead Community Manager to prepare and review files of new residents to assure paperwork is complete and accurate including Tax Credit income certifications.
• Assist eviction proceedings as needed.
• Work with maintenance, pest control, paint, and janitorial staff to maintain a high quality physical maintenance of the property
• Work with outside vendors to assure best quality and value for the portfolio.
• Maximize successful occupancy of the portfolio; coordinate tenant move-ins with Lead Community Manager and Resident Services.
• Complete move-out documents, perform unit move out inspections, and expedite unit turnovers with the maintenance department.
• Participate in unit turnovers to assure continuing quality control and timeliness.
• Assist in issuing notices for lease and community rule violations.
• Assist with collecting rents, banking and other occupancy documents.
• Complete Occupancy reports for Housing and Accounting.
• Respond to building emergencies, as needed.
• Provide backup janitorial and minor maintenance services as needed.
• Maintain computerized data records and documentation of each tenant/client transitioning from Medford into permanent/non transitional housing.
• Assist with proper HMIS paperwork at tenant recertification.
• Ability to work as a team member and to establish priorities; ability to display a non-judgmental attitude, and willingness to learn new skills.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
• Ability to independently take a leadership role, plan, and direct the work of others.
• Ability to use good judgment in completing and delegating the work required to meet overall objectives within specified time and budget.
• Sufficient organizational skills to develop and maintain files and process reports.
• Ability to express thoughts, perceptions, and ideas clearly and concisely, orally and in writing. Ability to effectively communicate and interact with a wide variety of people including the general public, merchants, housing authorities, law enforcement personnel, building tenants, program participants and co-workers.
• Ability to consistently multi-task and perform in a complex and challenging environment and to meet deadlines with minimal supervision.
• Practical experience with Fair Housing regulations, Low-Income Housing Tax Credit programs and various subsidy programs.
• Ability to identify and analyze problems and opportunities; establish priorities, and efficiently allocate resources.
• Excellent computer skills in word processing, spreadsheet and data base applications.
• Ability to maintain accurate records and efficiently complete required paperwork.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Two years of Community Building Assistant experience at CCC to include at least one year as a Lead Community Building Assistant; OR two years of direct customer service experience working with renters, tenants, or residents in a housing environment to include one year of Lead experience.
• Knowledge of property management practices and/or tenant law preferred.
• Experience in community development and working in multi-cultural organizations and communities is a significant plus.
• Demonstrated knowledge of mental health diagnosis and chemical dependency desirable.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
• Must pass a pre-employment drug screen and background check.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, operate mechanical equipment, and climb stairs, with reasonable or no accommodation.
• Driver's license preferred. If using a vehicle for agency use, must possess a current driver's license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern's Fleet Safety policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Must adhere to agency non-discrimination policies.
• Applicant must be able to work in all CCC buildings. Some CCC buildings have restrictions due to criminal background and/or active probation and parole.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

Benefits: Central City Concern offers an incredible benefits package to our Regular/FT employees:

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
• 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Excellent relocation package for those roles that qualify.
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.