Senior Admissions and Enrolled Students Specialist

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Through research, teaching and public service, graduate education creates knowledge that leads to innovative solutions to address critical societal needs. The University of North Carolina at Chapel Hill offers more than 80 programs that grant more than 160 graduate degrees and graduate students make up nearly 30% of enrolled students at UNC-Chapel Hill. The Graduate School of the University of North Carolina at Chapel Hill provides leadership to envision, shape and support the highest quality education for a diverse community of graduate students whose contributions will have global impact. Drawing on best practices gleaned from graduate educators throughout the country, The Graduate School models the inclusive and equitable policies and practices that the University of North Carolina at Chapel Hill strives to instill in every unit, department, and program at this great University. The Graduate School supports graduate students in almost every program across the Carolina campus and serves students from admission through graduation. We provide financial support (e.g. interdisciplinary fellowships, tuition support, travel awards, and research supplements), career and professional development (e.g. in pedagogy, leadership, communication, grant writing), diversity and student success programming, academic program support, and advocacy to students, faculty, staff, and graduate programs. The Graduate School also provides individual students with services tailored to meet their needs.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The primary purpose of the Senior Admissions/Enrolled Students Specialist is to support the Assistant Dean for Admissions and Enrolled Students, as well as applicants, students, and graduate programs across campus.This position performs a wide range of leadership functions for The Graduate School Admissions and Enrolled Students team, including managing admissions launches for new programs, acting as the team s liaison with central campus offices, providing training and creating training resources for Graduate School staff and academic programs, reviewing student extension requests and off-campus rate petitions, and assisting and collaborating across campus on graduation clearance for the over 8,000 graduate students in academic programs supported by The Graduate School.Due to growth in admissions and graduate education, as well as a restructuring and expansion of the Admissions and Enrolled Students team, the Senior Admissions/Enrolled Students Specialist will manage admissions and enrolled students functions and provide leadership and guidance to Graduate School staff, prospective and enrolled students, and academic programs. The Senior Admissions and Enrolled Students Specialist is the external-facing contact for admissions and enrolled students processes and policies, as well as providing direct student support to graduate students across all over 160 graduate degrees supported by The Graduate School. This individual collaborates with central offices like the Registrar s Office and ITS to streamline existing processes to ensure efficiency and accuracy. The individual in this position deals with a variety of topics and issues that affect students, staff, and faculty, and must have a thorough understanding of Graduate School and university policies, as well as the ability to independently apply these policies to different situations in different contexts, excellent written and verbal communication skills, and the ability to analyze and problem solve many different types of situations.This position frequently provides feedback and oversight for internal and campus policies and processes, and assists in establishing Graduate School procedures, as well as developing strategy for best practice for campus partners, including academic programs, departments and campus partners.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Experience working in higher education in an academic environment (working with faculty, staff, and students). Working knowledge of ConnectCarolina, ImageNow, and Admissions systems required. Ability to analyze and interpret policy and procedural guidelines and resolve problems and questions independently. Demonstrated ability to manage multiple and changing priorities to meet deadlines. Demonstrated understanding of UNC's student policies and procedures.

Ability to establish and maintain effective working relationships with internal and external stakeholders.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.