User Support Analyst, Student Technology Centers (STC)
New York University | |||||||||||||||||
remote work | |||||||||||||||||
United States, New York, New York | |||||||||||||||||
105 East 17th Street (Show on map) | |||||||||||||||||
Sep 18, 2024 | |||||||||||||||||
User Support Analyst, Student Technology Centers (STC) Posting Number
2024-13912
Position Summary The User Support Analyst, Student Technology Centers (STCs) concentrates on providing technical support, maintenance, and insight services at the STCs, which includes a diverse portfolio of desktop computers, software, Audio Visual Booths, Video Game and Virtual Reality platforms, and a computer classroom. Assist with technology needs during events and other programming held by the STCs. Perform routine inventory, updates, and maintenance on equipment. Resolve routine service tickets and implement service changes based on user feedback. Train and supervise student employees and consult with faculty and students to understand their technology needs for their classes. This role reports onsite 5 days a week from 11am-7pm. Qualifications Required Education: Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $79,750.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. Need help finding the right job? We can recommend jobs specifically for you!
Click here to get started. |