Customer Service Specialist
Kontoor Brands | |
parental leave, tuition reimbursement | |
United States, North Carolina, Greensboro | |
Sep 18, 2024 | |
Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong. Job Posting: Kontoor Brands is currently seeking a Customer Service Specialist to provide customer service and support to our sales team, management, and customers. This role will serve as a support partner to multiple business teams and will collaborate with internal and external teams. This role involves strong interdepartmental interaction to provide complete and accurate information and support for customers, sales team, and management. The Customer Service Specialist will be responsible for acting as a liaison between the customer, sales, and CS management to resolve the more complex customer issues regarding order management and customer service and the resultant follow-up. This involves strong interdepartmental interaction to provide complete, and accurate, information and support for customers, sales team, and management. Responsibilities:
Requirements:
Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle and our benefits are crafted with the same care as our products. When our employees are healthy, secure and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays and tuition reimbursement. Our Kontoor D&I Mission At Kontoor, we believe thatD&I isa key enabler to aculturethat empowers us to work with passion and confidence, shaping our brand and future. Our Kontoor D&I Commitment
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