Aftermarket MPM - SF or Phoenix

• Aftermarket MPM
  
  The Aftermarket MPM role is responsible for managing the entire order fulfillment process, from receiving customer orders, planning & procuring materials to shipping products. An ideal candidate will have a strong understanding of logistics, inventory management, and customer service.
  
  Scope:
  
  * Manage order processing & tracking systems to ensure accurate and timely fulfillment of customer orders.
  * Communicate with customers to confirm orders and resolve any issues.
  * Partner cross-functionally within operations, sales, transportation, & inventory coordinators.
  * Manage inventory levels & ensure that products are available to fulfill orders.
  * Requesting for Quotes & its approval. Purchase Requisition (PR) and Purchase Order (PO) creation.
  * Coordinate with the warehouse to pick, pack, & ship orders.
  * Coordinate with shipping carriers & logistics partners to ensure on-time delivery and resolve any shipping issues.
  * Forecast demand & plan inventory levels to meet customer needs.
  * Oversee appropriate SAP system parameters, profiles, safety stocks, display minimums, etc. to achieve store/item in-stock goals and objectives.
  * Complete transactions in our ERP system.
  * Communicate with customers to provide order status updates, address inquiries, & manage customer expectations.
  * Resolve order discrepancies & process returns.
  * Prepare required reports for all cost accounts & procurement to ensure compliance to all account payable requirements.
  * Identify opportunities for process improvement & collaborate with cross-functional teams to implement enhancements.
  * Continuously improve order fulfillment processes to increase efficiency/accuracy.
  
  Required:
  
  * Degree in business, logistics, or a related field.
  * Strong understanding of inventory management/logistics.
  * Ability to work independently & as part of a team.
  * Strong organizational & time management skills.
  * Prior experience with SAP (MRP).
  * Previous experience in order fulfillment, supply chain, and/or related field.
  * Excellent organizational, communication, & customer service skills.
  * Strong attention to detail with an ability to manage multiple tasks simultaneously.
  * Proficiency with Google Sheets.
  * Self-motivated & proactive in addressing customer needs/resolving issues.
  * A collaborative & team-oriented mindset to work effectively with cross-functional teams.
  * Adaptable/flexible in handling changes & prioritizing tasks.
  
  Estimated Min Rate: $35.00
  Estimated Max Rate: $50.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.