Bank Quality Control Analyst

Pacific Premier Bank
United States, California, Irvine
Sep 19, 2024
Description The Bank Quality Control Analyst is responsible for performing the account review process to ensure accuracy and completeness of critical information in accordance with Bank Policies and Procedures. The New Account Quality Control Analyst is responsible for reviewing new and existing accounts, and resolving exceptions within the established SLA. RESPONSIBILITIES Review new customer records, new and superseded accounts etc. to ensure system records and legal documentation meet established requirements. Ensure all account reviews are conducted in a timely manner, according to established desktop procedures and exceptions are resolved within the established SLA. Adhere to Bank Policy and Procedures, Regulatory requirements and training as provided. Maintain knowledge of current procedures, applicable laws and regulations. Provide day-to-day support to branches via New Account Review tool, email and telephone as needed. Image and archive deposit related documents in the Bank's document imaging system. Perform a validation of imaged documents. Assist the New Account Quality Control Assistant Manager with other duties as assigned. Other duties as assigned QUALIFICATIONS 1-2 years of branch operations or new account opening experience within banking required. A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $19.28/hr. to $28.92/hr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) ("Section 19"). In accordance with Section 19, the Company will consider an applicant's criminal history after an applicant is made a conditional offer of employment. Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance. Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance. Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing. #LI-MR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)