Manager, Learning and Development

Location: Columbia, SC

What You'll Do:

• Utilizes talent planning insights and business priorities to build & manage a roadmap of offerings and interventions to develop current & future talent via formal learning and development programs. Maintains a portfolio of learning solutions. Champions change to effectively influence competencies and behaviors to support the workforce.

• Directly support professional development programs in order to provide a systematic approach to enhance an employee's skills, knowledge and competencies to result in a better performance. Leads continuous re-engineering for learning and development platforms through innovation with a focus on best-in-class opportunities. Works closely with leadership to support changing environments and business needs.

• Oversees daily operations of the Learning and Development department. Conducts frontline management duties to include coaching and staff management of the full employee life cycle. Approves, monitors, and analyzes cost center expenditures to the annual budget.

Required Education:

Bachelor's

Required Work Experience:

5 Years-Communications, education, training, or related field including 2 Years-experience in a supervisory role OR equivalent military experience in grade E4 or above.

Required Skills and Abilities:

Working knowledge of word processing, spreadsheet software. Ability to work independently, prioritize effectively, make sound decisions. Good judgment. Effective customer service, organizational, presentation skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Analytical or critical thinking skills. Ability to persuade, negotiate, or influence others. Basic business math proficiency. Ability to handle confidential of sensitive information with discretion. Ability to direct, motivate, and assess performance of others.

Required Software and Other Tools:

Knowledge/experience with Microsoft Office, LMS, Adobe Professional and AdobeConnect.

Preferred Requirements:

Education Level and Degree Type:

Bachelor's degree-Education, English, Communications, Human Resources, or Business.

Work Experience:

A combination of corporate training, adult learning, or research/analysis experience and Human Resources experience in EEO/AA compliance.

Skills and Abilities:

Knowledge of system testing and creation of text matrix. Familiarity with SCORM compliant authorware, Knowledge of mathematical or statistical concepts. Knowledge of internal auditing methods.

Software and Other Tools:

Working knowledge of Microsoft Access or other database software. Knowledge/experience with web- based data management systems.

Licenses and Certificates:

Certification by a nationally recognized training organization (i.e., Langevin, DDI, SPHR, or PHR).

Work Environment:

Typical office environment. Some travel between office buildings. Some out-of-town travel.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

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BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.