Care Manager, Child & Adolescent Psychiatry

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

The Clinical Case Manager is responsible for managing a continuum of care for patient and families enrolled in the Stronger Together grant. The Clinical Case Manager provides essential care coordination services for patients enrolled in the Stronger Together grant activity including cross sectional and longitudinal assessment and support; maintains registry of active and dispositioned patients; coordinates with the Psychology Director and Operations Manager on overall programming and patient management including outcomes; manages active caseload and provides follow up contact for patients; provides referrals and resources; maintains relationships with participating external organizations.

• Develops and effectively utilizes a network of information regarding community resources.
• Coordinates the transition planning process in collaboration with other professional members of the interdisciplinary team.
• Appropriately delegates within the scope of practice, transition planning activities and functions to others involved with discharge planning.
• Identifies the appropriate level of care and services required and makes referrals to alternate levels of care as needed.
• Communicates and documents care planning needs in the medical record.
• Provides necessary patient teaching relevant to care coordination needs.
• Collaborates with the family and medical team to make appropriate referrals to external vendors for concrete discharge planning needs including, but not limited to, nursing, durable medical equipment, and alternate care facilities.
• Keeps the interdisciplinary care team informed regarding details of the discharge plan.
• Communicates essential information to the next care provider.
• Coordinates internal and external services to avoid under or over utilization of resources.
• Documents all team, physician and patient/family communication and concerns pertaining to coordination of care and services in the medical record.
• Demonstrates responsibility for professional development and growth including identifying continuing education needs and seeking learning opportunities that will enhance job performance and professional satisfaction.
• Effectively organizes work priorities.
• Demonstrates compliance with facility and departmental safety and security policies and practices.
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Bachelor in Psychology or health related field
• Two to four years relevant clinical experience as an RN, current knowledge of health care trends and practices related to pediatric healthcare and case management.
• Experience working in partnership with healthcare professionals and support staff.
• Strong problem-solving skills.
• Demonstrates flexibility and ability to adjust in a changing environment. Proficiency with Excel, PowerPoint, and other database tools/applications. Excellent written and verbal communication skills.

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children's facilities

• Discount purchasing program

There's a Place for You with Us

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org