Content Strategist

Genesis10
life insurance, 401(k), remote work
United States, California, Sunnyvale
Sep 19, 2024
Genesis10 is currently seeking a Content Strategist with our client. This is a 6 month + contract position. Remote or Hybrid (Omaha, Chicago Preferred). Summary: Our client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters. We trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a company office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role. The Product Education and Readiness team is responsible for creating, organizing, and publishing client's internal product content for customer facing teams. As a Content Strategist, you will be responsible for creating content for a set of products that align to the needs of a line of business. You'll be working with a Product Education and Readiness Specialist to create a data driven content strategy for current product launches, provide timely content for feature releases, and interact with product leadership and partners to understand the evolution of the products. Empowering our internal and external customers with the right content at the right time is our number one priority. The role is dependent on your ability to collaborate with partners and team members across locations to gather the information required to develop relevant and complete content for our help center audiences. You will be working closely with Product Operations, Knowledge Management, and Project Management teams to create and define a great content experience for client members and customers. Responsibilities: Develop and deliver accurate and timely content for a line of business with guidance from senior/manager. Develop high-quality content as per GTME quality program and based on inputs from stakeholders. Build subject matter expertise for a designated area of work. Monitor and leverage content data to determine health of content and share insights with partners and writers. Create and present project plans to business partners that are clear, concise, and establish agreements among business partners to see through the plan. Collaborate, build relationships, and share knowledge with global team members and partners as needed. Participate in the peer-to-peer review process to improve the quality of content and provide open, honest, and constructive feedback. Prioritize, resolve, and respond to internal inquiries/cases in a timely fashion. Model client's culture and values and actively participate in developing a healthy team culture. Requirements: 2+ years of industry and technical writing experience. 2+ years of experience in Technical Writing or Knowledge Management practices. 2+ years of experience in working with content management systems (any) and authoring tools (any). 2+ years of experience project management content creation. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred qualifications: Bachelor's Degree in English, Journalism, or related Experience in designing, developing, and delivering e-learning solutions using tools like Articulate. Experience in DITA or other topic-based authoring methodology. Knowledge of Information Mapping, Topic based writing or similar methodologies. Proficiency in authoring content in ServiceNow will be an advantage. Proficiency in SharePoint, Wiki, CRM (any). A team player who can develop strong relationships with partner and writing team. Enjoys working within teams (both local and global) but can also work independently. Curious, innovative, and passionate about learning. Positive attitude and growth mindset. Flexible and willing to help with other projects, as needed. Suggest skills: Technical writing Content Creation Knowledge Management Content Maintenance Communication/Collaboration Pay rate range: $35.36 - $50.86 hourly. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.