Billing Specialist I

At Primo Water Corporation, we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

If you are a current associate of Primo Water, please apply via myADP.

Pay Rate: $20.00 Hourly

• High School Diploma or Equivalent
• Bachelor's Degree Preferred
• Previous complex billing experience
• Detailed-oriented
• Ability to organize and prioritize daily, weekly and monthly billing requirements
• Strong analytical skills
• Intermediate to Advanced Excel Skills
• Experience billing multiple billing types
• Effectively communicate both internally and externally
• Ability to learn and manage multiple systems, portals and customer interfaces

At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally.

The Primo Life Advantage: Enjoy a comprehensive benefits package designed to support your overall well-being:

• Full suite of health benefits including Medical, Prescription Drug, Dental, Vision, and Life Insurance
• Income protection, Paid Time off, and Holidays
• 401(k) Savings Plan with employer contributions
• Opportunities for personal and professional growth

Ready to make waves in your career? Join us in our mission to create healthier lives, communities, and a healthier planet. Apply now to become a key player in the Primo Water success story!

Visit https://www.careers.primowatercorp.com to learn more about Primo Water North America. Primo Water is an Equal Opportunity Employer committed to diversity and inclusion.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Primo Water. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Primo Water seeks such skilled and qualified individuals to share our mission.

• The Billing Specialist is accountable for reconciling and collecting on all assigned past due Key accounts.
• The Billing Specialist will need to work closely with the customers in their assigned portfolio to provide timely and accurate invoicing that can be paid and collected within desired timeline.
• Responsible for on-time and accurate billing
• Prepare customized billing formats as needed
• Work with Key Account Sales to identify and correct pricing issues
• Work with Key Account Sales to resolve equipment discrepancies
• Manage and maintain A/R for assigned accounts
• Research and Identify root cause of recurring billing issues, adjustments and other related issues
• Collaborate with internal and external customers to ensure that all discrepancies are handled in a timely manner
• Assist the Key Account Sales team (Key Account Managers or Territory Account Executives) with reconciliation of accounts
• Fulfill other duties as assigned by management
• Reconcile accounts and provide any/all backup needed to collect on outstanding AR
• Work with Key Customer Care Team and Key Account Sales to identify and correct any issues causing non-payment
• Meet cash collection targets, call goals and aging goals