Communications Specialist

Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

• Ability to manage the Computer Science department's social media strategy and execution, from planning content editorial, to posting and troubleshooting issues, and utilizing analytical tools to measure performance
• Understanding of the college's and departments' strategic priorities and ability to research and identify stories that align to those priorities and communicate the desired information and messages in a compelling way.
• Understanding of academic departmental structures, National Science Foundation efforts, and grant-based communication and develop communications with those constraints in mind.
• Ability to form strong relationships with key content partners
• Ability to problem-solve on a fluid level, adapting solutions to current or future problems before stakeholders are affected.
• Basic technical ability to develop communications that is adapted to the intended platform or format
• Strategic communications planning experience; expert writing capabilities that follow AP and department brand style; editing and proofing expertise.
• Detailed knowledge of all major social media platforms; current social marketing trends; analytical and content management platforms; and lead generation.
• Relationship-building skills that help open opportunities for story identification and storytelling
• Familiarity with technical platforms for department communications and ability to format content to those platforms, as well as edit and update content.
• Knowledge and experience using institutional social media management tools and standards. Experience managing institutional voice and persona on platforms like LinkedIn, Instagram and X
• Demonstrate the ability to research and understand complex topics- and independently find answers using available resources and experts.
• Demonstrate the ability to storyboard content ideas and adapt communication voice based on the goals and nature of the written assignment.

• 
  APA Journalistic and technical writing proficiency
• Experience utilizing Social Pilot or equivalent advanced social media marketing platforms; in addition to analytic management with Meta Business Manager, Twitter, and Google Analytics.
• Experience working within a WordPress environment with custom post types and relationship linking.
• Strong interpersonal skills which promote collaboration and productivity
• Excellent oral and written communication skills which effectively convey and receive messages in person as well as via phone, email, and social media
• Must be able to establish and maintain relationships with external and internal audiences
• Familiarity with APA and NC State brand style; layman grasp of technical material, including ability to story-tell with engineering and science-based topics; reporter-style interview skills; and fact/detail verification and proofing.