Lead UX Designer

JOB SUMMARY

We are seeking a dynamic and creative UX Designer to join our innovation team. This role will be instrumental in designing user-centered solutions that enhance customer experiences and contribute to the company's strategic objectives. The ideal candidate will have a passion for understanding user needs, comfort with laying the initial groundwork needed to run this new functionality, a knack for practical problem-solving, and the ability to tell the story of complex ideas into intuitive and impactful designs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct and orchestrate customer research to lay the foundation for identify customer needs and pain points across multiple audiences.
• Create wireframes, mockups, and narratives to effectively communicate design intentions and align solutions with business goals.
• Develop and maintain detailed user journey maps to visualize and improve the end-to-end customer experience.
• Plan, conduct, and analyze usability tests to gather direct user feedback and refine product offerings.
• Facilitate ideation sessions and workshops, stimulating creative thinking and idea generation across teams.
• Work closely with development teams during the implementation phase to ensure designs are translated accurately into final products.
• Ensure designs are accessible and inclusive, meeting the needs of a diverse user base.
• Collaborate across functions with marketing, sales, and customer support to integrate user experience considerations into all aspects of the customer journey.
• Advocate for user-centered design principles within the organization, educating team members and promoting UX best practices.

QUALIFICATIONS:

• Bachelor's degree in Design, Human-Computer Interaction, or a related field and/or related work experience.
• 8 years of experience in UX design, preferably in a tech or innovation-driven environment.
• Proficiency in design software such as Sketch, Adobe XD, Figma, etc.
• Strong portfolio demonstrating expertise in user research, user interface design, and user testing.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced, changing environment.

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Advanced Group leverages over 30 years of expertise in talent acquisition, staffing, and outsourcing solutions to operate the award-winning Advanced Group family of brands, including Advanced Clinical, Catena Solutions, Advanced RPO, and WunderLand Group. Together, with mastery across professional disciplines and global markets, we're dedicated to make a difference, every day, for our clients, our candidates, each other, and our communities. Advanced Group's Shared Services team provides corporate services such as Marketing, Human Resources, Finance & Accounting, IT, and Operations to each of our brands. Our employees are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working team members who are inspired to work amongst diverse backgrounds and perspectives. From our altruistic mission to outstanding career development opportunities, there's no better place to grow your career than Advanced Group.