Procurement Operations Specialist

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Description

• Works with PSS (Category Teams and SRG) and other business areas to define needs, determine a strategy, define/gather/document business requirements and produce a plan/proposal for delivery of a project.
• May provide consultation to PSS and lead cross-functional teams to address business issues or information needs.
• Improves PSS processes using best practices and knowledge of internal or external business issues.
• Addresses user issues related to e-Procurement systems and tools.
• Ties together solutions across systems.
• Develops and deploys large scale applications.
• Works with business and divisional data teams to design and generate tools to build analysis and reports that are actionable within the business environment.
• Gathers, cleans, and analyzes data in order to prepare reports and identify insights for business stakeholders.
• Acts as an organizational partner to support a formal continuous improvement program and facilitate execution of continuous improvement initiatives for internal customers, including conducting strategic planning and discovery sessions, performing root cause analysis, and validating improvement value realization through metrics.
• Supports PSS Category Teams by gathering intelligence on suppliers, benchmarks, and fundamental market conditions.
• Responds to PSS research requests by gathering, synthesizing, and presenting a summary of up-to-date, relevant, and credible market intelligence and/or industry best practices.
• Proficiently uses business intelligence secondary sources (i.e. Gartner, Forrester, Everest Group, etc.) and other sources of information to respond to research requests.
• Provides user instruction of secondary sources and other department or corporate information sources.
• Supports efforts to organize PSS's internal knowledge stores to ensure compliance with HCSC policy and knowledge management best practices.
• Plans, deploys, configures, and manages secure Microsoft Teams and SharePoint sites to promote department collaboration and communication
• Writes and edits an array of communications materials for internal/external audiences.
• Facilitates and delivers training and learning solutions, including instructor lead classroom and remote training via video conferencing and other technologies, using adult learning principles, effective facilitation concepts, and successful classroom management.

Required Job Qualifications

• Bachelor Degree with at least 2-7 years of experience working in a role which requires one or more of the following: business development, business analyst, innovation management, etc. OR 6 years of experience working in a role which requires one or more of the following: business development, business analyst, innovation management.
• 2-7 years progressive experience in indirect procurement, supply-chain management, supplier management, or category management.
• Proficient at MS Excel, Word, Outlook, PowerPoint, and Visio.
• Critical thinking, analytical skills, and business acumen.
• Able to adapt and take initiative to learn new systems and tools.
• Strategic and innovative thinker able to influence and advise business areas.
• Strong executive presence with outstanding interpersonal, verbal, written communication, and presentation skills.
• Conflict resolution skills.
• Consistent thought leadership.

Preferred Job Requirements

• Bachelor Degree in Computer Science, Information Systems, Business Administration, Math, Economics, Finance, Communications, Marketing, or Training.
• Master's degree in library or information science.
• Knowledge of e-Procurement systems and tools (i.e. Zycus, Oracle, DocuSign, Jaggaer, etc.).
• Knowledge or experience of SQL and Pyton (Preferred).
• Knowledge or experience with data visualization tools (i.e. Tableau or PowerBI).
• Proficient in Excel advanced features such as PowerQuery.
• Experience in Tableu Prep Builder or Alteryx (Preferred).
• Experience validating data and report visuals.
• Knowledge or experience in Web Techonologies - HTML/CSS/JAVA/ASP.Net/PHP/Ruby/C#.
• Experience with or certification for Microsoft 365 Collaboration Apps (i.e., SharePoint, Power Automate, Microsoft Teams).
• Experience using business intelligence tools, such as Gartner, Forrester, Everest Group, etc.
• Knowledge of HCSC organization.
• Knowledge of health insurance industry and/or AHIP certification.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.