Practice Assistant II - Access Coordinator - Thoracic Surgery
Brigham and Women's Hospital | |
United States, Massachusetts, Boston | |
60 Fenwood Road (Show on map) | |
Sep 20, 2024 | |
Description
1. Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills. 2. Answers patient's telephone calls, correctly processing information or answering questions or solving problems. 3. Page Physician Assistants with medical questions from patients, in accordance with protocol. 4. Schedule patients for outpatient clinic appointments in as timely a fashion as possible and in accordance with the Attending's directions. 5. Thoroughly create and schedule all coordinating chest x-rays and chest CT scans and advanced radiology testing for the outpatient clinic appointments mentioned above, also in as timely a fashion as possible and in accordance with the Attending's directions. 6. Clearly communicate appointment/imaging information to patients at time of booking. 7. Utilize knowledge of HMO's, managed care and other third party insurers, and troubleshoots insurance issues as appropriate. 8. Adheres to Joint Commission and Department of Public Health regulations as well hospital and Departmental policies, such as: Attendance and Dress Code. 9. Cross-Trained to provide coverage to other scheduling teams as needed 10. Performs other duties and tasks as requested by supervisors to ensure the efficient overall performance of the facility, maintaining flexibility regarding the occasional need for the staff coverage in other areas of the facility Qualifications
QUALIFICATIONS:
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
WORKING CONDITIONS: Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products. HOSPITAL WIDE RESPONSIBILITIES: Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff. EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Primary Location
:
MA-Boston-BWH Boston Main Campus
Work Locations
:
BWH Boston Main Campus
75 Francis St
Boston
02115 Job
:
Practice Assistant/Patient Services Coord
Organization
:
Brigham & Women's Hospital(BWH)
Schedule
:
Full-time
Standard Hours
:
40
Shift
:
Day Job
Employee Status
:
Regular
Recruiting Department
:
BWH Surgery
Job Posting
:
Sep 19, 2024
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