Administrative Support Coordinator

Join our dynamic team at Corewell Health as an Administrative Support Coordinator within the Language Services Department! In this exciting role, you will play a vital part in ensuring that our interpreter services run smoothly across the entire West region, including all ambulatory spaces. You will be the key coordinator, building interpreter schedules, notifying the team of open shifts, and fostering positive relationships with staff at all levels. Our ideal candidate is someone who is detail oriented, organized, the master of multi-tasking, and an excellent communicator. If that describes you and you thrive in a fast-paced environment and enjoy using a variety of software, this may be the perfect opportunity for you!

Job Summary

Spearheads the coordination of Interpreter schedules. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence. Imbedded in the Language Services Department.

Essential Functions

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards.
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc.
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies.
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling. Arranges for conference/travel, meetings as needed.
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data. Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy.
• Directs and maintains accountability for completion of complex, multi-faceted programs/projects.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Qualifications

Required

• Associate's Degree specific course work in office administration/secretarial science or equivalent level of education and experience
• 2 years of relevant experience secretarial, computer experience, administrative projects, program management, office, statistical data collection and analysis, working in a high volume service industry working in business or accounting, cash handling, data systems, managed care, Medicare product industry, experience dealing with the public preferably in the medical or customer service field, database development, relevant clinical, directing the workload of others, specimen collection and client services, health care environment, hospital/physician/clerical experience, or experience in a medical research environment

Preferred

• EPIC experience preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.