Alumni and Development Systems Specialist

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• Bachelor's Degree or equivalent education and work experience

• Experience in using JavaScript, Apex, and SQL

Preferred Education and/or Experience:

• A bachelor's degree in Business, Computer Science, Business Information Systems;

• Experience with reporting/data analytics, data conversion, and relational database management systems;

• Experience with Salesforce.

Job Duties and Responsibilities

• Assist in the overall management, maintenance, and support of AdvancementRM an Affinaquest;

• CRM that empowers higher education fundraising professionals to advance their mission, drive transformative impact and revolutionize constituent date;

• Responsible for developing in Apex, Lightning Web Components, Lightning Design System, and other technologies to build customized solutions;

• Create and migrate reports using Saleforce, Apsona, Excel and other SalesForce Apps;

• Other Sales Forces Apps currently in use include: Apsona, Marketing CRM, Linvio, Own Backup and others;

• Import and export data using various apps and tools including Apsona;

• Troubleshoot all Alumni and Development support needed including but not limited to: software, hardware and VPN connections;

• Create custom dashboards and reports in Salesforce and Apsona;

• Customize Affinaquest page layouts for easier use by end users;

• Utilize available tools to provide support for projects and report requests for the campus staff, administration, departments and units ensuring accuracy and optimal results will be achieved;

• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of fundraising principles and practices;

• Demonstrated success in enterprise-level software conversion and implementation project management;

• Comprehensive knowledge and background in managing and analyzing data relating to fundraising principles and strategies;

• Ability to manage multiple projects simultaneously while having the ability to shift work seamlessly when priorities change;

• Experience extracting, creating, and manipulating large data files;

• Ability to interpret and analyze large amounts of data and draw appropriate conclusions;

• Ability to communicate in technical and non-technical terms that support others in understanding processes and data requests;

• Must have knowledge of either Apex or JavaScript and valuable to have knowledge of Visualforce, SOQL Query or SOSL Query;

• Strong technical documentation skills;

• Ability to work both independently and collaboratively within a team;

• Having the ability to truly understand the business processes and story behind the data, going beyond just the numbers;

• Willing and eager for professional growth, a self starter/learner.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.