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Operations Analyst

Spectraforce Technologies
United States, New York, Cohoes
Nov 13, 2024
Position Title: Operations Analyst

Location: Cohoes, NY

Duration: 12 Months

Roles and Responsibilities:

  • Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
  • Coordinate and process team specific tasks as requested by the business.
  • Perform quality reviews of other team members completed work and ensure data accuracy.
  • Work across multiple systems and platforms.
  • Interface with teams and businesses resolve on-going issues and answer specific policy questions.
  • Provide support and work on special projects as requested.
  • Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
  • Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.


Skills:

  • Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook.
  • Advanced knowledge of Excel preferred.
  • Sound judgment and outstanding attention to detail.
  • Proven analytical skills and problem solving ability.
  • Superior written and verbal communication skills.
  • Ability to work collaboratively with all levels of the organization.
  • Flexible and able to work well under pressure in a team environment.
  • Self-motivated.
  • Excellent time management and organizational skills.
  • Ability to multi-task.


Education:

  • Bachelor's Degree Preferred - Concetration in Finance or Business.

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