Beverage Server - Casino Beverage

Bally's Corporation

3.25

United States, Delaware, Dover

1131 North Dupont Highway (Show on map)

Nov 09, 2024

Description

ESSENTIAL FUNCTIONS:

Takes and prepares beverage order or relays order to the bartender for preparation if bartender present
Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins
Computes bill and accepts payment
Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age)
Removes empty or dirty glasses and bottles and returns them to the bar or kitchen
Provides every guest with friendly, courteous and timely beverage service
Keeps service area stocked with supplies and keeps the work area orderly and clean
Serves alcoholic and non-alcoholic beverages
Provides exceptional customer service
Works safely, following all established safety rules and regulations
Communicates effectively with co-workers, supervisors and guests
Follows all relevant policies and procedures

ADDITIONAL FUNCTIONS:

Performs other duties as assigned

REQUIREMENTS / EDUCATION:

High school diploma, GED or equivalent work experience required
Must be ABC certified at time of hire
Must be able to push/pull beverage carts weighing 350lbs on casino floor including table games area.
Must be able to learn the point of sale system and basic guest service standards
Must be able to perform basic math calculations
Must possess good English communication skills
Must be able to report to work on time as scheduled
Must be able to work weekends, holidays and nights as needed
Must be able to successfully pass a background check and receive a license from the DE Lottery
Must present an overall professional appearance and report to work in appropriate attire
Must be able to speak, read and write English

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Bally's Dover is an equal opportunity employer.

Addendum to Job Description

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

Physical Requirements
X	Seeing	X	Pull (350 pounds Beverage Cart)	X	Bend
X	Color Perception	X	Climb, Ascend/Descend (Stairs, Ladders)	X	Stoop /Kneel /Crouch
X	Hearing / Listening	X	Lift ( 25 pounds)		Taste
X	Clear Speech / Talking	X	Carry (25 pounds)		Smell
X	Touching		Drive (local / long distance)		Repetitive Motion
X	Dexterity /Hand		Walk for Extended Periods		Run
X	Dexterity /Fingers	X	Stand for Extended Periods		Reach (Above Shoulder)
X	Push (350 pounds Beverage cart)	X	Sit for Extended Periods		Other:

Mental / Reasoning Requirements
X	Reading - Simple	X	Writing - Simple	Advanced Math Skills
	Reading - Complex		Writing - Complex	Analysis / Comprehension
	Clerical	X	Basic Math Skills	Judgment / Decision Making

Work Environment
X	Shift Work		Outside	Pressurized Equipment
X	Works Alone		Extreme Heat	Moving Objects
X	Works with Others		Extreme Cold	High Places
X	Verbal Contact with Others	X	Extreme Noise	Fumes / Odors
X	Face-to-Face Contact		Mechanical Equipment	Hazardous Materials
X	Inside		Electrical Equipment	Dirt / Dust

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Qualifications

Licenses & Certifications

DE Service License (preferred)